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Reviews
Some of my items are a Made To Order listings, so please be patient while I make them. Also some designs have different sizes option, if you wish a special size or a customization, just convo me before purchase.
Estimated shipping times are also noted in the bottom of every listing, but sometimes there is an extended processing time during the post service which I am unable to influence. However if you wish to ship via UPS or DHL contact me and we will make arrangements.
Thank you for shopping at * et cetera! I hope you enjoy your purchases.
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I am open to any kind of improvement of your shopping experience. If you for some reason choose to leave anything less than positive feedback, please contact me first to discuss the issue.
Thank you very much and enjoy!
S.
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Accepted payment methods
Returns & exchanges
Payment
I expect payment within one day of purchase, unless you agree with me in advance. Regretfully, I will cancel orders that have not been paid after three days.
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Shipping
In general:
Please doublecheck your shipping address to avoid mix-ups and please be patient with the post-al service.
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CZ Customers:
I ship standart CZ post with insurance and parcel post (PPL) for heavier items. If you would like to upgrade to 1st class at an additional cost, please contact me to make arrangements. All packages are trackable and insured against loss or damage. *
* PLEASE NOTE: domestic claims for loss or damage cannot be filed prior to 90 days from the date a package was mailed. However, if a package is taking longer than usual to arrive or you would like to obtain the tracking number, please contact me.
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International Customers:
I ship CZ Post first class international. Unfortunately, for some countries, tracking is not available for this method, but the package will be insured against loss or damage.*
If you would like to upgrade to UPS/DHL or other simmilar service available at an additional cost, please contact me to make arrangements.
Buyers are responsible for any or all customs fees levied on their packages. Please check with your post office to see that the items you wish to buy will be allowed into your country (this affects mostly US) and through customs before placing your order.
* PLEASE NOTE: It may take up to 90 days for international packages to arrive to their addressee due to customs and international mail delivery. Claims can't be filed prior to 90 days from the date of shipment. If a package does fail to arrive after 90 days, please contact me, we will discuss the replace option and I will mail a replacement or refund your money.
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Additional policies and FAQs
Some of my items are made to order, please allow one week to proceed. You will be notified about the proceedings promptly.
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Thank you for reading my policies, I hope you will enjoy the shopping at * et cetera!
Best wishes
S.