saralukecreative

Turn around for a digital proof is normally 24 hours or less (sometimes a little longer over the weekend). For current turn around times, please see my shop announcement.

Most of my listings offer the choice between digital and printed. Printed cards, merchandise & envelopes will automatically be sent to the shipping address listed on your account.

I ask you to approve and double check the proofs that I send. If a proof is approved with a spelling error or date error, or you have requested the wrong size, less ordinary designs cannot be held responsible.

Please print a sample of your card before having ALL of them printed or giving the ok to print. I can't be responsible for another printer's print quality.

If a stamp proof has not been approved after 10 days I will cut your stamp as shown in the proof, and I cannot be held responsible for any errors.

Because payment is for my work only, I cannot offer a refund design fees once a proof has been started. Even if the proof has not been approved, I've already done the work for which I've been paid, so a refund isn't possible.

I do not currently sell templates. If you purchase a design requiring customization, you will need to provide details for that design (using the link provided in your confirmation email from etsy) and wait for it to be customized. I do not sell templates. Refunds will not be given to those who were hoping to buy a template. I do not design in Photogshop and I do not sell templates.

All of my digital files are provided in .jpg or .pdf formats. Please see each item description for clarification. I do not design in Photoshop and do not provide Photoshop templates.

I cannot make cards or stamps using copyrighted material. I will not make cards or stamps with offensive or political content.

Photos and logos should be 300 dpi or higher for proper print quality and stamp quality. Less Ordinary Designs cannot be held responsible for photo quality. If I see a photo come through with low resolution, I will let you know.

I will fully uphold the legal rights of photographers. It is illegal for me to use images that are copyrighted without the permission of the photography or company that holds the copyright. By submitting me photos, you agree that you are the photographer or have permission in the form of a copyright license from the copyright holder. You also agree to take full responsibility for any misuse of copyrighted images and agree to not hold me liable for any misuse of copyrighted images.

If you cancel a stamp order prior to receiving a proof, you can receive a full refund. If a proof has been sent, there is a $10 fee to cover my time setting up your file. Once a stamp has been approved, I am unable to cancel the order.

If you cancel a card order prior to receiving the proof, you can receive a full refund. If a proof has been sent, there is a $15 fee to cover my time. Once cards have been approved, I am unable to cancel the order.

A proof will arrive in about 1 business day. Stamps ship in 3 - 5 days from the TIME OF PROOF APPROVAL. If I don't receive aproval in 10 days, I will send them to production as shown in the proof, and I cannot be held responsible for errors. For fastest turn around, be sure to check your messages to approve your proof.