ScarlettSkyStudio

PRIVACY POLICY

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION I COLLECT
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example, a custom order), if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
1) Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use

INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide
you my services and comply with my obligations under
both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to
perform functions and provide services to my shop, such
as delivery companies. I will share your personal
information with these third parties, but only to the extent
necessary to perform these services.
• Business transfers. If I sell or merge my business, I may
disclose your information as part of that transaction, only
to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share
your information if I have a good faith belief that it is
reasonably necessary to: (a) respond to legal process or to
government requests; (b) enforce my agreements, terms
and policies; (c) prevent, investigate, and address fraud
and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my
customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a
copy of the personal information I hold about you by
contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to
change, restrict my use of, or delete your personal
information. Absent exceptional circumstances (like where
I am required to store data for legal reasons) I will
generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of
your information based on my legitimate interests and (ii)
receiving marketing messages from me after providing
delete your personal information unless I have compelling
and legitimate grounds to continue using that information
or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a
concern about my use of your information (and without
prejudice to any other rights you may have), you have the
right to do so with your local data protection authority.

HOW TO CONTACT ME

If you have any questions or concerns, you may contact me at:
scarlettskystudio@gmailcom.
Alternatively, you can mail me at:
Scarlett Sky Studio
106 Havelock Road
Brighton
East Sussex
BN1 6GQ