sharpedgemakers

**What information I collect**
When you place an order, I receive details like your name, address, email, payment information, and what product you’re buying. If you ask for a custom item, you might also share extra details with me.

**How I use your information**
I only use your information to:

* Process and ship your order
* Stay in touch with you about your order
* Handle returns, exchanges, or customer support
* Follow the law if required

**Who I share your information with**
I respect your privacy. I only share your details when it’s necessary:

* **Etsy** (to process orders and payments)
* **Delivery services** (like postal or courier companies so your order reaches you)
* **Legal reasons** (if ever required by law)

**How long I keep your information**
I keep your information only as long as I need it to complete your order and meet legal requirements. Normally, this is up to **4 years**. After that, it’s deleted safely.

**Your rights**
You have full control over your personal information. You can:

* Ask me what information I hold about you
* Request corrections or updates
* Ask me to delete your information (unless I need it for legal reasons)
* Say no to marketing messages (though I don’t send any without your permission)

**Transfers outside the EU**
Sometimes your information may be processed by third-party services outside the EU (like Etsy servers or payment processors). These services follow strict privacy and security rules.

I’m committed to keeping your personal information safe and secure.