StoneStoneUS

This Privacy Policy describes how Stone & Stone collects, uses, and shares your personal information when you place an order or interact with our shop through Etsy, focusing only on our domestic operations within the United States.

1. Personal Information We Collect
To fulfill your order, we are authorized to collect specific information that you provide to Etsy when you place an order. This information includes:

Your name, email address, and postal address.

The product details necessary for any custom or personalized orders.

Any additional personal information you voluntarily provide when contacting us through Etsy.

2. How and Why We Use Your Information
We use your information based on necessity to run our business and fulfill your contractual agreements:

Fulfillment of Orders: We use your information to complete your transaction, ship your order, and settle disputes.

Customer Support: We use your information to communicate with you about your purchase and provide customer service.

Legal Compliance: We retain and use your information as necessary to comply with legal obligations, such as retaining records for tax purposes.

Business Interests: We may use your information to improve our services and comply with Etsy policies and Terms of Use.

3. Information Sharing and Disclosure
We only share your personal information for limited reasons, which include:

Etsy: We share information with Etsy as necessary to provide our services and comply with our obligations under the Etsy Seller Policy and Terms of Use.

Third-Party Service Providers: We rely on trusted third parties to perform functions and provide services to our shop (e.g., shipping carriers like USPS or FedEx). We share your personal information with these third parties only to the extent necessary to perform these services.

Legal Compliance: We may use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process; (b) enforce our agreements; (c) prevent, investigate, or address fraud; or (d) protect the rights, property, and safety of our customers, or others.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services. Generally, we keep data related to your orders for a minimum of 7 years to comply with U.S. tax and accounting record-keeping requirements.

5. Your Rights and Contact Information (U.S.)
As a customer, you have the right to access the personal information we hold about you and to ask that your personal information be corrected or deleted.

If you have any questions or concerns about our privacy practices, please contact us through the Etsy message system or email us:

stoneandstonesilver@gmail.com

The Stone & Stone Team