susitseART

Animal, surreal and horror themed art merchandises

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    !! IMPORTANT, PLEASE READ ALL FIRST! THANK YOU !!

BASIC INFO:

- Please read the F.A.Q before ordering! Thank you!

- COVID-19 may cause massive, even months long delays for international shipments. Please wait patiently your order, and follow the F.A.Q instructions before contacting me about delayed shipment.

- UPDATED 5/5/21: Because of COVID-19 and other restrictions, I'm not able to ship to these countries = Bhutan, Brunei, Ecuador, Shouth Sudan, Guinea-Bissau, Honduras, Yemen, Laos, Lesotho, Libya, Montserrat, Papua New Guinea, North Korea, Saint Kitts and Nevis, Saint Lucia and Seychelles, São Tomé, Principe, Syria, Swaziland and Tristan da Cunha

Announcement

Last updated on May 5, 2021

!! IMPORTANT, PLEASE READ ALL FIRST! THANK YOU !!

BASIC INFO:

- Please read the F.A.Q before ordering! Thank you!

- COVID-19 may cause massive, even months long delays for international shipments. Please wait patiently your order, and follow the F.A.Q instructions before contacting me about delayed shipment.

- UPDATED 5/5/21: Because of COVID-19 and other restrictions, I'm not able to ship to these countries = Bhutan, Brunei, Ecuador, Shouth Sudan, Guinea-Bissau, Honduras, Yemen, Laos, Lesotho, Libya, Montserrat, Papua New Guinea, North Korea, Saint Kitts and Nevis, Saint Lucia and Seychelles, São Tomé, Principe, Syria, Swaziland and Tristan da Cunha

Items

 

All Items

Essi

Contact shop owner

Essi

Reviews

Average item review
5 out of 5 stars
(283)
See reviews that mention:
Quality 60 Shipping 11 Customer service 3

About susitseART

Sales 2,313
On Etsy since 2019

Shop policies

More information

Last updated on May 5, 2021
Frequently asked questions
Can I have a tracking number for my order?

Unfortunately not. For now I'm shipping the orders as letters only, and letter shippings does not have a tracking number system. This solution is only way to keep international shipping costs low.

It's the last delivery day and I didn't received my order. Where is it?

I'm sorry to hear that! Because the orders are shipped as letters, it's impossible to know where they are now.

Sometimes there may be some delays with shipments. Nowadays because of the COVID-19 pandemics, or because of the other reasons that I don't know. Sometimes the letter may even get lost, which is very annoying and frustrating.

Even if there's a possibility that your shipment may come late or even get lost, according to the other customers, 99% of them have received their orders. Shipment getting lost is very rare thing!

My order didn't arrive or it's damaged! What can I do?

If your order isn't arriving on time:

- In worst case, be ready to wait 1-6 MONTHS more (from the last estimated delivery day). I know it's a long time to wait, but unfortunately there may be some delays with the delivers, and I'm not able to affect on those delays

- After that, contact me! Pandemic caused shipment delays/lost shipments are unfortunate, and I want to help you as best as I can, if your order isn't arriving after months waiting! This help can mean sending new package or refunding order.

If the order is damaged:

Contact me right away! When contacting me, you need to show me:

- Photos of all damaged products.
- Possible package damages

Read more about the DAMAGE REFUND POLICY down below!

DAMAGE REFUND POLICY

All my products are shipped in excellent condition in strong cardboard envelopes. If your order is bend or damaged, unfortunately I'm not able to affect that.

Shipment getting damaged or lost is very rare, but here's what you need to know, if it happens!

- I wont't refund the purchases with mild damages (the corner is bend a little etc.)

- At other damages (the product is badly, visibly damaged, package broken etc.) I'm able to refund you 50 % of your order price.

- I will estimate every order problem case and possibility of refund separately, by hearing you and by seeing the possible damage photos of your products.

Can you sign my purchases?

Yes! Just remember to let me know that when you're leaving your order!

You can also tell me: What product you want signed and where you want the signature (in front of the print, back of the print etc)...