TaprootThreads

Taproot Threads

| Greenfield, Massachusetts

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Seconds, Samples and One of a Kind update Tuesday 11/16 at 7:30 pm. Custom orders are closed for the holidays, but ready-to-ship items will be added over the next few weeks. Order early to ensure holiday delivery! ❤️

Announcement

Last updated on Nov 14, 2021

Seconds, Samples and One of a Kind update Tuesday 11/16 at 7:30 pm. Custom orders are closed for the holidays, but ready-to-ship items will be added over the next few weeks. Order early to ensure holiday delivery! ❤️

Items

 

All Items

Carol Michelfelder

Contact shop owner

Carol Michelfelder

Reviews

Average item review
5 out of 5 stars
(1173)
See reviews that mention:
Quality 152 Shipping 144 Customer service 54

About TaprootThreads

Sales 7,615
On Etsy since 2013

Taproot Threads started in 2013 with 2 t-shirt designs on a flyer circulating around the agricultural department of a community college, and has grown to include more than 30 designs hand-printed on a variety of cute and comfy garments for adults, kiddos and babies. We hand-draw all of our designs and print exclusively on USA made or Fair Trade/ Sweat Shop free garments, using water based ink.

Shop members

  • Carol Michelfelder

    Owner

  • Phil Garrison

    Operations/Wholesale Manager

Shop policies

Last updated on September 30, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 6 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Please contact us immediately if you have any issues. We want you to be happy and satisfied with your garment, and we will do our best to resolve any problems. We gladly accept exchanges, but do not except returns. Buyer pays shipping on exchanges. Please do not mail an item back without contacting us first. All sales of clearance items are final unless lost or damaged. There are no refunds on custom orders. Thank you!
Shipping
Multiple orders going to the same name/ address will ship together unless otherwise specified. If buyer chooses Free Shipping, orders will ship USPS First Class unless they are over the weight limit. We ship within 2-3 days unless item is custom or pre-order.
Additional policies and FAQs
Custom orders:
Please let us know if you are interested in a custom order, and we will let you know if we can accommodate your request! Please note that there will be an additional charge of $10-30 for each piece, payment in full is required before I start on your order and custom orders are not refundable. Thanks so much for your interest!

Wholesale: please contact wholesale manager Carol Michelfelder at taprootthreads [!at] gmail.com for more information.

Consignment: we are not offering consignment at this time.