thecharmingfrog

Handmade Designer Soaps & Essentials

Colorado Springs, Colorado
29,480 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    🐸🐸 Welcome to our shop! We will be back up and running on August 7, 2021. Check back for new products and back to school gifts for teachers and the kids! See you then!

Browse through our other various sections of designer soaps only found at the Charming Frog! There is something for everyone!

Please read below for other information and Soap Tips:

🐸🐸 Our products are poured at the time of the order for custom made purposes and to ensure freshness.

🐸🐸 We pour in small batches for our lip balms or a few specialty items. Our soaps are highly fragrant but customers can ask for lightly scented or unscented soaps. If you are sensitive to fragrances, please let us know before ordering.

🐸🐸 Should you have any problems with your order once received, we are here to make you happy! Contact us before leaving feedback so we have a chance to resolve any issues!

🐸🐸 We do offer gift messages with our soaps! ***** When gifting our soaps to others, please let them know it is a soap and not chocolate 8-) Please do not ingest; not for consumption :) Do not eat the soap! 8)

🐸🐸 We offer many products for hand and body washing but many of our soaps are mostly for design purposes. We scent the soaps at the highest level so they are highly fragrant! If you need a light or unscented bar due to sensitivities, leave a note at check out~~

🐸🐸 We can custom make anything for you! 8) We can custom scent and custom color any of these for you! Our soaps make the perfect baby shower favor, wedding favor, or party favor for the kids...or adults ;)

🐸🐸 If ordering any white or lighter soaps, any food fragrance or vanilla fragrance will change the white or light colors to a tan or brown color. Please keep this in mind when choosing a fragrance. Some fragrances may need more explanation on what they smell like; send a message if you have any questions 8)~

🐸🐸 The hand painted soaps are painted with MICA. It is not a paint but a shimmered powder. Because it is a powder, some may come off in transit but the majority will keep so the design stays.

🐸🐸 Our items do have a one-year shelf life and should be stored a cool, dry place. Soaps should be kept dry in between uses to extend the life of the soap. They will lose their scent over time and dry out. The white and cream highlights will disappear with darker or bright backgrounds and with each soap use. Soaps that are layered with hand painted mica will also disappear with each use.

🐸🐸 We use rich colors in our soaps to achieve just the right colors. When using darker colored soaps, we recommend some caution with white face cloths or towels.

🐸🐸 Our soaps are glycerin and may sweat in high humid areas. This is a natural process of the glycerin trying to absorb the moisture in they air. Simply dab it with a tissue or place in sun for a while.

🐸🐸 🐸🐸 We no longer offer wholesale ordering
___________________________
The Charming Frog soaps are highly moisturizing formula, are animal cruelty free, most are Vegan friendly, and vegetable based.

__________________________
🐸🐸 🐸🐸🐸🐸 🐸🐸 - DELIVERED PACKAGES THAT YOU CAN"T FIND:

We are so sorry when a package states delivered and you can't find it anywhere. We hate it just as much as you do. Please know there are steps you can take. We will help you try and locate your order. Know the package may be nearby. We know it’s annoying and if you are willing, we need your help tracking it down. Please try the following.

1. Check the address. You can look at the receipt to check the address. If incorrect or a business address without the company name, it may be on its way back to me.

2. Check around your property. Sometimes packages are left in “hidden” areas like behind bushes or on the side of the house to prevent theft.

3. Check with your neighbors. This is the most common issue. Check with those close in proximity and those with similar numbers.

4. Check with others in the household. Someone else might have picked it up without seeing it was yours.

5. Wait a few days. Sometimes the USPS scans packages as delivered too soon and the package shows up later. If It may have been mis-scanned and sometimes packages show as delivered and the shipper didn’t drop it off or left it at the wrong address. Usually packages show up in a few days.

6. Contact your local post office, post master, or postal worker to get the GPS tracking. They may be able to tell you exactly where the package was dropped off.

Please let us know what you find out. We are going to try a few things on my end as well. We are so sorry for the inconvenience.

Please be patient as we need a couple of days to investigate the matter and request customers wait a week for us to resolve the issue. If we have exhausted all the possibilities, we will contact you to work another resolution.

Go to https://www.usps.com/help/claims.htm for instructions on how to fill out a claim. If you want us to do this on your behalf, please let us know.

We care about our customers and ask to please contact us, and give us longer than a day, to resolve issues with your order before leaving a review.

Stay safe and thank you for supporting our shop!
The Charming Frogs

Announcement

Last updated on Jul 25, 2021

🐸🐸 Welcome to our shop! We will be back up and running on August 7, 2021. Check back for new products and back to school gifts for teachers and the kids! See you then!

Browse through our other various sections of designer soaps only found at the Charming Frog! There is something for everyone!

Please read below for other information and Soap Tips:

🐸🐸 Our products are poured at the time of the order for custom made purposes and to ensure freshness.

🐸🐸 We pour in small batches for our lip balms or a few specialty items. Our soaps are highly fragrant but customers can ask for lightly scented or unscented soaps. If you are sensitive to fragrances, please let us know before ordering.

🐸🐸 Should you have any problems with your order once received, we are here to make you happy! Contact us before leaving feedback so we have a chance to resolve any issues!

🐸🐸 We do offer gift messages with our soaps! ***** When gifting our soaps to others, please let them know it is a soap and not chocolate 8-) Please do not ingest; not for consumption :) Do not eat the soap! 8)

🐸🐸 We offer many products for hand and body washing but many of our soaps are mostly for design purposes. We scent the soaps at the highest level so they are highly fragrant! If you need a light or unscented bar due to sensitivities, leave a note at check out~~

🐸🐸 We can custom make anything for you! 8) We can custom scent and custom color any of these for you! Our soaps make the perfect baby shower favor, wedding favor, or party favor for the kids...or adults ;)

🐸🐸 If ordering any white or lighter soaps, any food fragrance or vanilla fragrance will change the white or light colors to a tan or brown color. Please keep this in mind when choosing a fragrance. Some fragrances may need more explanation on what they smell like; send a message if you have any questions 8)~

🐸🐸 The hand painted soaps are painted with MICA. It is not a paint but a shimmered powder. Because it is a powder, some may come off in transit but the majority will keep so the design stays.

🐸🐸 Our items do have a one-year shelf life and should be stored a cool, dry place. Soaps should be kept dry in between uses to extend the life of the soap. They will lose their scent over time and dry out. The white and cream highlights will disappear with darker or bright backgrounds and with each soap use. Soaps that are layered with hand painted mica will also disappear with each use.

🐸🐸 We use rich colors in our soaps to achieve just the right colors. When using darker colored soaps, we recommend some caution with white face cloths or towels.

🐸🐸 Our soaps are glycerin and may sweat in high humid areas. This is a natural process of the glycerin trying to absorb the moisture in they air. Simply dab it with a tissue or place in sun for a while.

🐸🐸 🐸🐸 We no longer offer wholesale ordering
___________________________
The Charming Frog soaps are highly moisturizing formula, are animal cruelty free, most are Vegan friendly, and vegetable based.

__________________________
🐸🐸 🐸🐸🐸🐸 🐸🐸 - DELIVERED PACKAGES THAT YOU CAN"T FIND:

We are so sorry when a package states delivered and you can't find it anywhere. We hate it just as much as you do. Please know there are steps you can take. We will help you try and locate your order. Know the package may be nearby. We know it’s annoying and if you are willing, we need your help tracking it down. Please try the following.

1. Check the address. You can look at the receipt to check the address. If incorrect or a business address without the company name, it may be on its way back to me.

2. Check around your property. Sometimes packages are left in “hidden” areas like behind bushes or on the side of the house to prevent theft.

3. Check with your neighbors. This is the most common issue. Check with those close in proximity and those with similar numbers.

4. Check with others in the household. Someone else might have picked it up without seeing it was yours.

5. Wait a few days. Sometimes the USPS scans packages as delivered too soon and the package shows up later. If It may have been mis-scanned and sometimes packages show as delivered and the shipper didn’t drop it off or left it at the wrong address. Usually packages show up in a few days.

6. Contact your local post office, post master, or postal worker to get the GPS tracking. They may be able to tell you exactly where the package was dropped off.

Please let us know what you find out. We are going to try a few things on my end as well. We are so sorry for the inconvenience.

Please be patient as we need a couple of days to investigate the matter and request customers wait a week for us to resolve the issue. If we have exhausted all the possibilities, we will contact you to work another resolution.

Go to https://www.usps.com/help/claims.htm for instructions on how to fill out a claim. If you want us to do this on your behalf, please let us know.

We care about our customers and ask to please contact us, and give us longer than a day, to resolve issues with your order before leaving a review.

Stay safe and thank you for supporting our shop!
The Charming Frogs

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thecharmingfrog

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thecharmingfrog

Reviews

Average item review
5 out of 5 stars
(11412)
See reviews that mention:
Quality 537 Shipping 1458 Customer service 1676

About thecharmingfrog

Sales 29,480
On Etsy since 2010

Works of Art in Soap!

Since 2008, we have been a family owned business that began as a tea shop. We try to step outside that “soap” box to create little distinctive masterpieces! To be unique in every way is very important and we hope to convey that through our work. We hope you enjoy our artistic designer soaps!

Shop members

  • Mike/Tracie~The Charming Frog

    Owner, Designer, Curator, Soap Artist, Photograher

Shop policies

More information

Last updated on Jul 25, 2021
Frequently asked questions
Additional shipping info

♛♛♛♛--We now offer free shipping on any order $35.00 and over. Any package over 16 oz. will be upgraded to a priority rate shipping charge. We use the Etsy shipping calculation tool so please let us know if you have questions.

We ship on Mondays, Wednesdays, and Fridays (may change during holidays). Please double check your shipping address: The Charming Frog is not responsible for products sent to the wrong address.

DELIVERED PACKAGES THAT YOU CAN"T FIND: Know the package may be nearby or still could be delivered a day or two after. We know it’s annoying and if you are willing, we need your help tracking it.

Custom and personalized orders

We can custom scent and custom color any of these for you! Our soaps make the perfect baby shower favor, wedding favor, or party favor for the kids...or adults ;)

♛♛♛♛--We usually use strong fragrances but if you need a light or unscented bar due to sensitivities, please leave a note at check out~~ We can custom make anything for you! 8)

Wholesale availability

We no longer offer wholesale on our soaps but can do wholesale on our scrubs, lip balms, and lotions.

Care instructions

Remember soaps do not last; they may lose their scent-(we make highly fragrant soaps!)-- and may dry out/fade in color (some 6 months to a year). We can do unscented, no color, and no mica.

Darker soaps are recommended for hand washing only. Dark colors may come through on white towels/wash cloths. The white or cream highlights will eventually disappear. Darker colors may take over the highlight. Some soaps have mica painted for detailed affects and wash off after a couple of uses.

The hand painted soaps are painted with mica. It is not a paint but a shimmered powder, some may come off in transit and will rub off on hands when touched. You can ask for no mica on any of the hand painted soaps!

Additional Care Instructions

Sweating will sometime occur (especially in high humid areas). This is normal in many cases. Should this happen, place in sun until water beads evaporate. Sometimes you may need to dab lightly with a tissue. This is a normal process and a sign of good soap. For those soaps layered with shimmer colors, these will disappear with usage. 🐸🐸 🐸🐸 If ordering any white or lighter soaps, any food fragrance or vanilla fragrance will change the white or light colors to a tan or brown color. Please keep this in mind when choosing a fragrance~Some fragrances may need more explanation on what they smell like~

Allergies

PLEASE CONTACT US if you have any concerns about ALLERGIES. We will be more than happy to answer any questions. Our soap and other products are for external use only. Our soap is vegan friendly and vegetable-based. No frogs or other animals have been harmed in the making of this soap ;) The products offered are not intended to diagnose, treat, cure, or prevent any disease or illness. These are not FDA approved. Some soaps are combined with glitter and have mica shimmer; please let us know if you have sensitivities. We can offer alternatives if you have allergies to some properties within our soaps.

Social Responsibility

Our social responsibility is a combination of ethical practices and our support for charities nation-wide. We love giving back! We ask for charities to contact us in the beginning of the year. This is when we budget for our charitable contributions.

All Rights Reserved

PLEASE NOTE: OUR NAME, descriptions, hand made exclusive molds, information, AND PHOTOS ON THIS SITE ARE COPYRIGHTED and are considered the property of The Charming Frog.

©2010-2021 The Charming Frog ~Designer Soaps and Essentials, LLC ~All Rights Reserved

Our Mission

Our mission is to design and combine an artistic flare into each product we create and to leave our customers happy and satisfied. We love creating the best possible unique versions of homemade and natural soaps; only found here at the Charming Frog. If you need any kind of custom order please contact us. We can accommodate any color or scents you desire.

We thank you for visiting and we hope you find something in our store that connects to you! Frog hugs, Soaps and Smiles! ~ Hoppy Shopping!