ThePersnicketiePixie

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of doll clothes, tutus, or eye chips, for example), if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 7 years.

~IN ENGLISH NOW~
-You provide personal information to me through Etsy in order to fullfill your order.
-I fullfill your order. Print the USPS shipping label through Etsy's label system.
-The package goes through the mail system, so the postal workers will obviously see your name and address.
-On my personal computers, I will store photos of the items shipped to you with the shipping label for the purpose of protecting myself against scammers. I will also store the state you live in, the date of the order, and the total amount ($) of the transaction for filing my quarterly and yearly taxes with the state of AZ and the US Federal government.
-I will only access your personal information that is available in my shop orders page within Etsy in these situations:
dispute, fraud, filing taxes, fullfilling your order, customer support.
-I am the only person who runs this shop and has access to the shop. The only other agencies that may see your information are: USPS, State of AZ, US Federal Government, Etsy.
-I do not have anything to do with the payment processor you choose through Etsy, if you have questions about your payment that should be directed to Etsy.

SOCIAL MEDIA
I interact with many of my customers on social media daily as the majority of my customers I know outside of Etsy. I interact on Facebook, Messenger, and Instagram. Many of my customers follow my company FB page, IG account or I know them through groups. Many of them post about my products and tag me. If you tag me, I will comment back. If you follow me on IG, I may follow you back. But I will absolutely not initiate posts about what a customer has purchased or who the customer is. I will only interact back with people who choose to interact with me :)

Contacting me: If you have any questions or concerns, you may contact me through the Etsy messaging system.