Announcement   Thanks for stopping by ThePolkaDotPosie!! We offer a variety of beautiful handmade fabric gifts including tote bags, zipper pouches, card cases, notebook covers and more. We also have a new printed stationery line to help keep you organized!

Looking for our printables? We have a separate Printables Shop where we offer a variety of custom Planner Pages, Stationery, Kids Chore Charts and other fabulous digital items! You can visit our Printables shop at www.polkadotposieprint.etsy.com.

Our inventory will always be growing and changing so we hope you stop by often!

Announcement

Last updated on Jul 29, 2018

Thanks for stopping by ThePolkaDotPosie!! We offer a variety of beautiful handmade fabric gifts including tote bags, zipper pouches, card cases, notebook covers and more. We also have a new printed stationery line to help keep you organized!

Looking for our printables? We have a separate Printables Shop where we offer a variety of custom Planner Pages, Stationery, Kids Chore Charts and other fabulous digital items! You can visit our Printables shop at www.polkadotposieprint.etsy.com.

Our inventory will always be growing and changing so we hope you stop by often!

thepolkadotposie

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thepolkadotposie

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Reviews

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quality 53 shipping 46 customer service 45
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Shop policies

Last updated on July 30, 2018
We understand the importance of quality customer service and that is what we strive for here at ThePolkaDotPosie. We want you to love your purchase and we will make every effort to get all products to you in a timely manor. But because we specialize in custom made-to-order items, it is important that all customers understand our polices and procedures BEFORE they make a purchase. We have made every effort to answer all frequently asked questions, but if your questions are still not answered after reading this page, please feel free to contact us at thepolkadotposie [!at] gmail.com and we will get back to you within 24 hours.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
We are happy to offer returns as long as you contact us within 14 days of purchase and have items shipped back within 30 days of purchase.

Return shipping is at the expense of the buyer, unless the reason for the return is due to a defect or some error on our part. We take great pride in our work and will always strive to provide the best quality craftsmanship, but if you are unhappy with your purchase, please contact us right away.

We will not be able to provide any refunds for items that return to us damaged or altered in any way.

We will not be able to provide refunds for items that are delayed or lost in the mail, as this is an issue that needs to be handled directly through USPS. We take extra care in packaging our items, and all labels will have tracking to make the process as smooth as possible.
Shipping
While some of the items in our shop are Ready-to-Ship, most are Made-to-Order and will take 3-5 business days to create {unless otherwise noted on the item listing}. In some cases your order may ship sooner, but please be aware of the processing time for EACH item before you purchase it, especially if you need it by a specific date. If you are unsure if an item will make it in time, please contact us BEFORE purchasing so that we can confirm.

When figuring out shipping time, please make sure that you consider both the PROCESSING TIME and the SHIPPING TIME. We use Etsy's shipping calculator for all of our items so that you receive the most accurate price and timing information for the type of service you choose.

Local customers who would rather pick up items can enter FREELOCALPICKUP at checkout.

ThePolkaDotPosie does NOT charge a processing or handling fee in order to keep shipping costs as reasonable as possible. The shipping price you are charged is the price that is calculated by Etsy and the USPS.

WE DO NOT OFFER REFUNDS FOR PACKAGES THAT ARE DELAYED OR LOST BY THE POST OFFICE. Should either event happen, we encourage you to reach out to the USPS and give them the tracking information that will be provided.

If you have any other questions or concerns, please contact us BEFORE purchasing your items :)
Additional policies and FAQs
Thank you for stopping by The Polka Dot Posie! If you have any additional questions or concerns, please feel free to contact us through our shop or at polkadotposie [!at] gmail.com.