torque

Flotsom and Jetsam

731 Sales

torque

Flotsom and Jetsam

731 Sales On Etsy since 2007

0 out of 5 stars
(389)

torque is taking a short break

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Joy Ensign

Contact shop owner

Joy Ensign

Reviews

No reviews in the last year

Anonymous on Jan 27, 2011

5 out of 5 stars

Beautiful! I was so impressed with the quality of the jewelry for the price. n nA very pleasant surprise :)

Anonymous on Jan 17, 2011

5 out of 5 stars

I'm very impressed with this necklace. It's just the right size of pendant and length of chain. Very elegant, and very well-made. Lovely packaging and great customer service! Thank you!

Anonymous on Jan 17, 2011

5 out of 5 stars

Lovely necklace! Even prettier in person, too! The quality of work is great, and the necklace came in a lovely custom torque giftbox. Excellent communication and quick shipping. I highly recommend torque!

View all 389 reviews

Shop policies

Last updated on February 3, 2011
Welcome to my shop!!

First thing you need to know, i want all my customers to be happy with their Torque purchase! My work is guaranteed forever, whether it breaks or you break it I will be happy to fix it. Just contact me and let me know whats going on and we will take it from there. I love making jewelry but I do have another job as well so I ship every monday. If you need something superfast just let me know and I will be happy to oblige.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept PAYPAL exclusively for payment.
Shipping w/i 7 days US regular mail processed thru paypal. Please be sure your paypal address is correct and current!!! Paypal does give you the option of shipping to another address during the checkout so if it is a gift please use paypal for the ship to address, not etsy.

Paypal is super flexible as they take all credit and debit cards and bank transfers. Paypal rocks!!
Shipping
U.S. shipments
I use delivery confirmation on all packages. I ship only to your paypal address so please while you are checking out change the address if you need it to go somewhere different and make sure it is current! If it scans as delivered, I do not send out replacements or provide refunds. If it is returned to me as undeliverable as addressed and your paypal address was not correct I would be happy to reship it to you at the correct address but I will need to be payed for the reship cost. Unless you have paid for insurance, once it leaves my hands at the Post Office with the delivery confirmation label on it, I am not responsible for what the USPS does with it. Problems with this are rare, less than 1%. But I feel I have to state this policy just in case.

INTERNATIONAL BUYERS:
Please be aware that although it does not seem to be a common occurrence, customs may decide to explore your package, find the invoice and charge you a customs fee.I cannot put that your package is a gift because that is mail fraud (a felony eeeeeek!) This is a risk with all international shipments. Just so you know. Also with international shipments, there is a risk of packages being lost. Once again, this is a VERY rare occurrence, I'd say one package for every 200. But for larger orders, I recommend contacting me first for tracking/insurance options on any costly international orders.

CANADIAN CUSTOMERS:
Please note that shipping to Canada takes the longest!

Thanks!
Refunds and Exchanges
Returns accepted for in store exchange only and must be pre-approved with me and w/i 5 days of receiving your purchase. I guarantee my workmanship so all repairs are free :)
Additional policies and FAQs
Every item you buy is in its own gift box. Usually I place the invoice inside the box as a little extra padding so if you are sending it directly to someone as a gift let me know and I will leave the invoice out. If you need anything special, like a gift card or wrapping or a ribbon, again let me know and I'll see what I can do.

Thank you thank you
^_^

Joy