Sterling Silver will naturally tarnish if left unworn but can quickly and easily be refreshed with a jewelry polishing cloth. Discoloration of the skin can be caused by a sensitivity to a particular metal, even gold, or a chemical reaction to everyday items. Remove jewelry before swimming, excessive exercise, applying makeup, using cleaning products, etc. Tarnish and/or skin discoloration is not a jewelry defect and not a valid reason for return, refund or exchange.

My silver jewelry does not contain nickel. My 14k white gold jewelry may contain nickel, contact me for additional information and options.

Some gemstones should not be steam cleaned and/or ultrasonically cleaned. Please research stone care before any cleanings or repairs.

All items arrive ready for gift giving wrapped in tarnish-resistant packaging inside a bow-tied box. A gift receipt (no pricing) is included with your package

If you order multiple items and want each boxed separately, please leave a Note at checkout; otherwise all orders will go into one box

A Gift Wrap option is available at checkout for $4 per box. The package can be shipped directly to the recipient by entering their information as the Ship To address

EXPEDITED SHIPPING OPTIONS AVAILABLE AT CHECKOUT
Delivery days are *business days* / Allow additional time due to the current situation relating to COVID-19
Priority Mail: Domestic 2-3 days; International 6-10 days
Express Mail: Domestic 1-2 days; International 3-5 days
You will receive a shipping notification with tracking information when your package ships

INTERNATIONAL
Custom's Duty, VAT, Handling Charges, and/or other import charges are the buyer's responsibility and beyond the seller's control

TRACKING
Domestic and some International Tracking details can be found by accessing Your Account (top right of Etsy page), Purchases, then Track Package for Shipment Status

LOST PACKAGES
Lost Packages showing as Delivered are non-refundable

I gladly accept returns & exchanges (except as noted below)
Contact me via Etsy convo within 14 days of delivery and return item(s) within 21 days of delivery
Once jewelry is received in the same condition it left my hands, I will refund your purchase price minus shipping

I do not accept returns for custom made jewelry
This includes anything made in a custom size, with stamped custom wording, requested gemstone or finish, etc.

Please confirm your size before ordering your jewelry!
I do not provide returns or exchanges based on ordering the wrong size
Know your body, know what chain lengths, bracelet and ring sizes work for you
Thank you.

Coupon Codes cannot be combined with sale and/or promotional pricing

Individualized Coupon Codes are specifically issued, never widely distributed
I reserve the right to invoice you for the improper use of a Coupon Code OR cancel your transaction

Item(s) will ship within 3 business days of payment clearing
If payment does not clear within 3 days, item will be relisted and transaction canceled

Please contact me if you have any questions regarding payments