wefindyoukeep

fkvintage cannot offer returns, so please read listings carefully. We add measurements, flaw descriptions, & photos to each listing, so please ensure that you have checked these prior to purchasing. If you have further questions regarding a listing, feel free to message us for additional photos or information.

Orders may be cancelled before they have been post-marked, please contact us immediately via Etsy message as orders are shipped within 1-3 days.

Immediate payment via PayPal or Direct Checkout will ensure speedy shipping times. We accept PayPal, Venmo, and all major credit cards.

Treasures will be shipped within 1-3 business days of payment being processed, unless otherwise noted.

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Please make sure your shipping info is correct, all orders are shipped to the address on your Etsy invoice. If a package is returned due to an incorrectly provided address, it is the responsibility of the buyer to cover the cost of re-shipping the item. Orders sent to incorrect addresses are not retrievable by fkvintage once shipped.

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Custom orders can often take 7-14 days to be shipped. We apologize for the inconvenience, but it is a part of our handmade process. If you have a time sensitive request, please message us before purchasing so we can ensure delivery dates.

All packages are sent USPS first class, if you would like to add expedited shipping please message us. Additional costs for express shipping apply.

If a package is not received, & tracking indicates the item as delivered, it is the responsibility of the buyer for filing a claim with their local post branch.

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◊ӝ INTERNÅTIONÅL SHIPPING ӝ◊

Shipping time varies by destination & post office.

International buyers are responsible for all fees associated with shipping to their respective countries. Orders shipped outside of the U.S. may be subject to import taxes, duties, or customs fees levied by the destination country. This amount is separate from the shipping cost & varies by country. Please contact your local customs office for more information on what these fees may be.

Orders shipped to Italy, Brazil, & remote destinations tend to take longer than average to process through customs due to customs clearance procedures. Please be aware that fkvintage has no control over the packages once they are shipped & it can take anywhere from 3-5 weeks for items to arrive to these countries. Most other international orders take approximately 2-4 weeks to arrive.

No refunds will be given on packages that are returned to the seller for failure to pay customs, duties, or taxes on part of the buyer.

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◊ӝ VINTÅGE ӝ◊

vin.tage (noun): any item that is 25 years or older

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All vintage items have been previously owned.

Many of our items have been worn with love & we strive to clearly communicate any stains, rips, tears, pills, ect. With any of our items, please feel free to request additional photos.

Due to the nature of vintage clothes, we suggest washing your new treasure carefully. If your item has a tag with wash/care instructions, we highly advise you follow them. Some items may be dry clean and/or hand wash only.

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