


Announcement
* * * INTERNATIONAL DELIVERIES * * *
Due to a cyber attack on Royal Mail service, I cannot currently ship international parcels via Standard or Tracked Shipping. Please upgrade to Express Shipping (sent via DPD, UPS, or Fedex) if you require your order by a certain date.
More information available here: https://www.royalmail.com/international-incident-bulletin
* * * DELIVERY INFORMATION * * *
Postal services across the world are experiencing delays at the moment. UK delivery can take up to 2 weeks, and international orders can take up to 8 weeks. Please upgrade to Tracked or Express Shipping if your order is required by a certain date.
Domestic orders are sent via Royal Mail First Class and usually arrive within 1-2 working days, but can take up to 2 weeks. Orders with the Tracked Shipping upgrade are sent via Royal Mail Special Delivery and are guaranteed to arrive within 1-2 working days.
International orders are sent via Royal Mail International Standard and usually arrive within 1-2 weeks, but can take up to 8 weeks. Orders with the Tracked Shipping upgrade are sent via Royal Mail International Tracked and have the same estimated delivery time, but with the benefit of being able to track your order. Orders with the Express Shipping upgrade are sent via FedEx and are guaranteed to arrive within 1-4 working days.
Standard Shipping does NOT include tracking information.
If you have any further questions, please get in touch.
* * * REFUNDS & EXCHANGES * * *
If you wish to return your item for a refund or an exchange, please contact me within 14 days of receiving your item. The buyer is responsible for return shipping costs.
In the unlikely event that your item arrives damaged, please get in touch to arrange for a replacement or a refund. I am happy to replace or refund damaged chains or clasps up to 3 months after your order has been placed.
Please note that I do not accept exchanges or refunds for custom/personalised orders or earrings.
Items
Featured items
All Items
Reviews
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Manisha on May 19, 2023
5 out of 5 starsThe prettiest little earrings,discreet and small. Great for a tiny touch of sparkle
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Shona on Mar 28, 2023
5 out of 5 starsI purchased the Libra star sign earing's. Perfect in every way. Look great. Comfortable to wear, small and light weight too :)
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Anna on Mar 16, 2023
5 out of 5 starsThe earrings itself are great and what I expected but the shipping was horrible and I got it 2 months after I ordered it
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G on Jan 1, 2023
5 out of 5 starsLovely earrings really pleased with them, I haven’t taken them out since I brought them and have had no problems, would recommend!
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Evie on Dec 29, 2022
5 out of 5 starsLove this necklace, I've had so many compliment on it already! Thank you.
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Rosie on Apr 25, 2023
1 out of 5 starsI don't think this shop is currently open / being managed, my order was not shipped & my messages went unread. Case was resolved by Etsy. Just be aware if planning to order from here.
About willowedinburgh
jewellery for stargazers and daydreamers
Shop members
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Natasha Cornall
Owner, Designer, Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.