willowedinburgh

jewellery for stargazers, inspired by the night sky

Edinburgh, United Kingdom
| 6,791 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    * * * DELIVERY INFORMATION * * *
Postal services across the world are experiencing delays at the moment. UK delivery can take up to 2 weeks, and international orders can take up to 8 weeks. Please upgrade to Tracked or Express Shipping if your order is required by a certain date.

Domestic orders are sent via Royal Mail First Class and usually arrive within 1-2 working days, but can take up to 2 weeks. Orders with the Tracked Shipping upgrade are sent via Royal Mail Special Delivery and are guaranteed to arrive within 1-2 working days.

International orders are sent via Royal Mail International Standard and usually arrive within 1-2 weeks, but can take up to 8 weeks. Orders with the Tracked Shipping upgrade are sent via Royal Mail International Tracked and have the same estimated delivery time, but with the benefit of being able to track your order. Orders with the Express Shipping upgrade are sent via FedEx and are guaranteed to arrive within 1-4 working days.

Standard Shipping does NOT include tracking information.

If you have any further questions, please get in touch.


* * * REFUNDS & EXCHANGES * * *
If you wish to return your item for a refund or an exchange, please contact me within 14 days of receiving your item. The buyer is responsible for return shipping costs.

In the unlikely event that your item arrives damaged, please get in touch to arrange for a replacement or a refund. I am happy to replace or refund damaged chains or clasps up to 3 months after your order has been placed.

Please note that I do not accept exchanges or refunds for custom/personalised orders or earrings.

Announcement

Last updated on Jan 17, 2022

* * * DELIVERY INFORMATION * * *
Postal services across the world are experiencing delays at the moment. UK delivery can take up to 2 weeks, and international orders can take up to 8 weeks. Please upgrade to Tracked or Express Shipping if your order is required by a certain date.

Domestic orders are sent via Royal Mail First Class and usually arrive within 1-2 working days, but can take up to 2 weeks. Orders with the Tracked Shipping upgrade are sent via Royal Mail Special Delivery and are guaranteed to arrive within 1-2 working days.

International orders are sent via Royal Mail International Standard and usually arrive within 1-2 weeks, but can take up to 8 weeks. Orders with the Tracked Shipping upgrade are sent via Royal Mail International Tracked and have the same estimated delivery time, but with the benefit of being able to track your order. Orders with the Express Shipping upgrade are sent via FedEx and are guaranteed to arrive within 1-4 working days.

Standard Shipping does NOT include tracking information.

If you have any further questions, please get in touch.


* * * REFUNDS & EXCHANGES * * *
If you wish to return your item for a refund or an exchange, please contact me within 14 days of receiving your item. The buyer is responsible for return shipping costs.

In the unlikely event that your item arrives damaged, please get in touch to arrange for a replacement or a refund. I am happy to replace or refund damaged chains or clasps up to 3 months after your order has been placed.

Please note that I do not accept exchanges or refunds for custom/personalised orders or earrings.

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Natasha Cornall

Contact shop owner

Natasha Cornall

Reviews

Average item review
5 out of 5 stars
(966)
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About willowedinburgh

Sales 6,791
On Etsy since 2016

jewellery for stargazers and daydreamers

Celestial jewellery handmade in Edinburgh, Scotland.

Shop members

  • Natasha Cornall

    Owner, Designer, Customer Service

Shop policies

Last updated on Sep 11, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

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