windowsill

simple delicate jewelry

Toronto, Canada · 1154 Sales

windowsill

simple delicate jewelry

Toronto, Canada 1154 Sales On Etsy since 2005

0 out of 5 stars
(459)

Shop owner

Jerusha

Contact

Announcement   Welcome to Windowsill. I make simple, delicate jewelry, from fine silver, fair trade gold vermeil, sterling silver and 14k gold-filled materials. Orders are currently shipping in 3~5 business days and are beautifully gift-wrapped ready for gift-giving.

☛ Gift wrapping ~ each purchase comes wrapped in a small kraft package tied with linen twine, with a hand-lettered gift card tucked inside ~ if your purchase is a gift and you'd like a custom hand-written note included, just send me a message with your order!

☛ I also make winter hand knits from natural fibres: alpaca, linen, organic cotton and merino. soft comfort and warmth ~ pure luxury, made by hand

☛ For more information about shop policies, please visit: http://www.etsy.com/shop/windowsill/policy

☛ Feel free to contact me with any questions or custom requests:
http://www.etsy.com/convo_new.php?to_username=windowsill

Thank you and Welcome!
Jerusha

Announcement

Welcome to Windowsill. I make simple, delicate jewelry, from fine silver, fair trade gold vermeil, sterling silver and 14k gold-filled materials. Orders are currently shipping in 3~5 business days and are beautifully gift-wrapped ready for gift-giving.

☛ Gift wrapping ~ each purchase comes wrapped in a small kraft package tied with linen twine, with a hand-lettered gift card tucked inside ~ if your purchase is a gift and you'd like a custom hand-written note included, just send me a message with your order!

☛ I also make winter hand knits from natural fibres: alpaca, linen, organic cotton and merino. soft comfort and warmth ~ pure luxury, made by hand

☛ For more information about shop policies, please visit: http://www.etsy.com/shop/windowsill/policy

☛ Feel free to contact me with any questions or custom requests:
http://www.etsy.com/convo_new.php?to_username=windowsill

Thank you and Welcome!
Jerusha

Jerusha

Contact shop owner

Jerusha

Reviews

No reviews in the last year
DesignerNewbie

DesignerNewbie on Jan 31, 2014

1 out of 5 stars

Item never received. Very difficult to contact the seller. Should have listened to the other reviewers who had similar problems!

Sharrjo

Sharrjo on Jan 12, 2014

1 out of 5 stars

Did not receive this item. Have been promised a refund my seller. Would never buy from this seller again. First time I've had a problem with any Etsy seller.

Sharrjo

Sharrjo on Jan 12, 2014

1 out of 5 stars

I never received this item. I contacted seller and have been promised a refund so will see if I receive one. I should have never bought from this seller after all the other reviews indicating they also had not received their purchases. This is the first time I have never received something from a seller on Etsy. Very disappointed as was looking forward to this necklace. It was a gift to myself and and significant meaning.

Howard Tseng

Howard Tseng on Dec 19, 2013

1 out of 5 stars

Never received item from seller. No response to multiple attempts at email communication. First time getting burned on Etsy, and very unfortunate. Avoid.

View all 459 reviews

Shop policies

Last updated on March 29, 2013
☛ HELLO :)
Welcome to Windowsill! I make delicate jewelry from fine silver, fair trade gold vermeil, sterling silver and 14k gold-filled materials, keishi pearls and AAA gemstones. I believe in beautiful quality. All pieces are made with care and attention to detail.

☛ QUESTIONS:
Feel free to contact me with any questions or custom requests:
http://www.etsy.com/convo_new.php?to_username=windowsill

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is accepted through Paypal, at the time of purchase. Credit and debit cards may be used through Paypal without creating an account – see the following guide for details:

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

If you pay with a Paypal e-check, your order will ship once your e-check clears –please allow for the extra time this may take.
Shipping
☛ SHIPPING TIMES:
Your windowsill piece is hand made to order and currently shipping within 3~5 business days after receiving payment. Please note: Canada Post does not ship on Saturdays.

☛ DOMESTIC SHIPPING:
Shipping is with Canada Post. Jewelry orders are shipped as Oversized Lettermail, which usually takes 4-10 business days, but please allow two weeks for Canada Post's rush during the holiday season.

☛ INTERNATIONAL SHIPPING:
Shipping is with Canada Post Air, and all items are sent as Light Packets. Please allow 2-6 weeks to receive your international order. Customs between Canada and International countries can also delay delivery; once your order has shipped, I can't control how long it gets held up in customs.

Please keep in mind that I can't track international packages. Canada Post's shipping options do not include international tracking or delivery confirmation for a small fee and are only offered with Xpresspost shipping, which starts at $20.00. Contact me if you would prefer this option.

☛ MISSING PACKAGES:
Shipping times depend upon the postal service of your country and can vary greatly. Please contact me if you haven't received your package in Canada within two weeks, and within four weeks for international packages.

All packages are insured.
Refunds and Exchanges
☛ SATISFACTION GUARANTEED:
I want you to be happy with your order! If you are not happy with your order for any reason, please let me know right away:

http://www.etsy.com/convo_new.php?to_username=windowsill

I will do what I can to resolve the problem quickly, and I will try my best to ensure that you have a positive experience with my shop.
Additional policies and FAQs
☛ MEASUREMENTS:
All exact measurements and size of each piece is included in the product description — please read before placing your order. Photos are enlarged to show detail.

☛ GIFT WRAPPING:
Each purchase will come wrapped in a small kraft package tied with linen twine, with a hand-lettered gift card tucked inside, ready for gift giving. If your purchase is a gift and you'd like to add a custom message, just include a message with your order.

All words and deeds © 2013 windowsill.