Announcement
Thank you for visiting Winter & Willow Workshop formerly Winter & Willow Felts
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Reviews
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evlnaraujo on Nov 15, 2022
5 out of 5 starsBought this for a friend and she liked it very much. An early xmas present since I didn’t discover this shop until a few days before xmas last year. Friend: good stitching and rich in color; suggests adding a dog to the set. I like cats so…we disagree on that. Thank you for your work!
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stella on Feb 1, 2022
5 out of 5 starsI am so happy to have found this shop I ordered these hearts and the seller was so sweet and responsive to my messages and questions the items were so beautiful and wrapped and took less than a week to arrive to the USA it's one of my favorite shops I highly recommend all items are beautiful thank you for the extra treats
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Jennifer on Feb 1, 2022
5 out of 5 starsI absolutely adore these Valentine’s Day treats! Can’t wait to give them to my daughter. The craftsman ship was amazing and the packaging was beautiful! The seller even included the cutest little v-day card, stickers, and goodies. I will def. be a repeat customer! 💗
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Nikesha on Jan 2, 2022
5 out of 5 starsSuper Cute ornaments to add to my collection and I love the different skin tone options…
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rhathaway on Dec 29, 2021
5 out of 5 starsBeautifully made, I love the option of multiple skin tones.
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Jennifer on Sep 18, 2021
4 out of 5 starsMy granddaughter loved the doll! She loved it so much the head fell off within the first couple days. So they had to have a neighbor fix it. I don't know if it was made to just look at or play with, but Ada LOVED it and definitely spends time with it.
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njwargo on May 24, 2021
4 out of 5 starsCute and what I ordered but took a long time to get. However it states in the description that it will take a long time but I guess I thought it wouldn’t take that long. I got what I paid for.
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mrpearson50 on May 21, 2021
5 out of 5 starsvery nice, and this shop broke up a set to sell me this, very nice of them
About WinterWillowWorkshop
Felt activity books really get the imagination going!
Shop members
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DeAngel
Owner
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
Always feel free to ask about customization on any of your orders. If you don't see a style or color you like send me a message and I will work with you on meeting that need. Personalized messages can be included with all purchases as long as the request is made before shipping.
Care instructions
Items are to be cold water hand washed and laid flat to air dry.
Gift wrapping and packaging
Gift wrapping is offered for an additional charge. Personalized messages should be included in the note section of your order as well as preferences for gift wrap.
Returns and Exchanges
Due to type of items I provide, I do not accept return or exchanges of any item. If there is an issue with craftsmanship I will try to work with you on issuing a refund or repairing the item within the first 48 hours of confirmed delivery. Items lost or damaged by USPS will not receive a replacement or a refund as I am not liable once the item has shipped.
Lost items with a tracking number
All items are shipped with insurance and tracking provided by Etsy through an email. If you have not received a shipping notification through Etsy, please let us know. All items lost in transit with a USPS tracking number will be replaced once item has been declared as lost by the United States Postal Service. Please note that USPS First Class and Priority ship times are estimates and are not guaranteed. COVID-19 has caused significant shipping delays and the USPS does not consider a domestic package lost until 15 business days have passed, please contact us after 15 business days have passed if you have not received your package.
USPS shipping practices
All items are shipped with insurance and tracking provided by Etsy through an email. If you have not received a shipping notification through Etsy, please let us know.