yourBESTelf

Return Policy

Thank you for shopping at YourBestElf.com! We want to ensure that you are completely satisfied with your purchase. If you are not entirely satisfied with your order, we are here to help.

Returns To initiate a return, please follow these steps:

Contact Us: Send an email within 14 days of receiving your shipment to request a return authorization. In your email, please include your order number, the item(s) you wish to return, and the reason for the return. Our customer support team will review your request and provide you with a return authorization if eligible.

Package Your Items: Once you receive a return authorization, carefully package the item(s) you wish to return in their original condition, including all original tags and packaging. Please make sure to include a copy of your packing slip or a note with your order number.

Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe and timely return of your items. We cannot guarantee that we will receive your returned item without a tracking number.

Return Product: You will receive notification of where to ship the item to.

Inspection and Processing: Once we receive your returned item(s), our team will inspect them to ensure they meet the return criteria. If the item(s) are in satisfactory condition, we will process your return.

Return Criteria

Item(s) must be in their original, unused condition.
All original tags, labels, and packaging must be included.
Item(s) must be free from any signs of wear, stains, or damage.
Returns must be initiated within 14 days of the shipment received date.
Refunds

If your return is approved, we will initiate a refund to your original method of payment within 5 business days.
Shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund.
Refunds may take some time to process, and the timing may vary depending on your bank or credit card company.
Exchanges Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, you will need to return the original item and place a new order for the desired item.

Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.

Contact Us If you have any questions about our return policy or need further assistance, please contact our customer support team.

We reserve the right to update or modify this return policy at any time. Please check our website for the most up-to-date information.

Thank you for shopping with us! Your satisfaction is important to us, and we appreciate your business.