Artisan jewelry, inspired by stones, plants and animals

Announcement    Thank you for finding me. Welcome to my shop for genuine - yet affordable - gemstones, noble metals, one of a kind designs, and personal contact. www.zilvera.nl


Last updated on Nov 24, 2019

Thank you for finding me. Welcome to my shop for genuine - yet affordable - gemstones, noble metals, one of a kind designs, and personal contact. www.zilvera.nl


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About zilvera

Sales 183
On Etsy since 2010

Artisan jewelry, inspired by gemstones

Shop policies

Last updated on May 18, 2022
Welcome to Zilvera's jewelry. If you are looking for the jewelry which is truly handmade, unique and friendly - towards the wearer and towards the environment - you are at the right address.

My items are designed and handcrafted by myself in my small atelier located in a Dutch loft. Each piece is absolutely one of a kind. It also means that two pieces in a pair or in a set cannot be absolutely identical due to variations in materials and processing. For instance, two hand-cut gemstones used in a pair of dangles, inevitably vary in size and color.

I use quality materials and techniques which do not harm the nature, my own health, and last but not least - the health of the wearer, All materials and components are explicitly named in the product description. In my opinion, honesty lives the longest.

If you are allergic to certain materials like sterling silver, I can, where technically possible, customize such parts as ear hooks making them of fine silver or surgical steel.

I test wear every piece to feel it. You can also see some pictures where I act as a model for my jewelry. After test-wearing all these pieces get meticulously cleaned with soap, hot water, and in some cases, with alcohol and pickle. Leather necklaces are never test-worn on naked skin since they can not be cleaned properly.

More questions? You are very welcome to contact me.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.


Cancellations: accepted

Request a cancellation: within 24 hours of purchase


Payment options: Direct Checkout, PayPal or bank transfer. I invite my Dutch buyers to pay per bank transfer since it is free of charge for all.


All my listings are free shipping guarantee. It means that the shipment is included in the price. But of course, the shipment is not free. For instance, postal charges from the Netherlands to the USA are 20 USD with track and trace. Jewelry with a value of USD 75 or more is always shipped with track and trace. Want an upgrade such as FedEx or DHL? All is possible, at an extra cost.

Additional policies and FAQs

The buyer is responsible for any additional charges such as VAT, sales tax or customs fees, charged by Etsy on my behalf.


PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.


I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services, and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 7 years (as required by Dutch tax law).
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


For purposes of EU data protection law, I, Eva Tetsman, am the data controller of your personal information. If you have any questions or concerns, you may email me at: info [!at] zilvera.nl
Alternately, you may write to me at:
PO Box 200, 5520 AE, Netherlands
See this Seller Handbook article for a sample privacy policy you can customize for your shop.