zilvera

Artisan jewelry, inspired by stones, plants and animals

Eersel, The Netherlands | 142 Sales on Etsy

5 out of 5 stars
(78 reviews including ratings from DaWanda)

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Announcement   Artisan jewelry inspired by nature: plants, animals, gemstones. Every item is shaped by hand and one of a kind. For a wearer with a personal style, who appreciates the beauty of nature and its treasures.

Announcement

Last updated on Jul 15, 2018

Artisan jewelry inspired by nature: plants, animals, gemstones. Every item is shaped by hand and one of a kind. For a wearer with a personal style, who appreciates the beauty of nature and its treasures.

Eva

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Eva

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Updates

Would you like to have a very special packaging: a jewelry box painted in the RUSSİAN style? Please let me know. İt has some extra shipping costs (+10 euro) but you will have a unique gift package!
Step-by-step making of process to be sure that the leaves do not fall off
https://zilvera.nl/making-a-silver-branch-pendant-soldering-twice-for-double-hold/
View all 17 updates

About

Artisan jewelry, inspired by gemstones

Welcome to Zilvera's jewelry shop! Thank you for stopping by.

My jewelry is inspired by nature, its beauty and diversity. It is original, colorful and single edition. All my pieces are designed and implemented by me, in my home atelier. My own cats are great sources of inspiration for my cat jewelry.

The name "Zilvera"comes partially from "zilver" (silver in Dutch) and partially from "Vera" which means "true" or "genuine" in Latin. My philosophy is offering "true" silver and other materials, like gemstones. I am not a big fan of silver-filled or silver-plated and never advertise these materials as silver.

I procure from reputable suppliers to be certain the materials in my jewelry don't harm the earth or the people who work with them. Quality goes over quantity. Sustainability over one-day trends. In many of my pieces recycling techniques are used. Such as for instance the Dutch Delft Method of clay casting. If you have old silver at home - broken or just worn out in any sense - you can order a piece made of your own metal, giving it a second life.

My etsy shop was opened in December 2010. Selling jewelry is not an easy business! Nevertheless I don't give it up, hoping that one day all my pieces will find their - happy - wearers. And that will make me very happy too.

It goes without saying that all my jewelry pieces have a quality guarantee, provided they are properly handled. If something breaks unexpectedly, I will repair it free of charge or issue a refund.

I also like communicating with buyers on any issue. Such as customization, care for silver and gemstones and even repairs. Every kind of feedback is welcome since it helps me to grow in my craftsmanship.

Shop members

  • All Made by Me

    Owner, Maker, Designer, Curator

    I am proud to be a member of "All made by me team", because I make my own jewelry 100% myself.

  • Eva

    Owner, Maker, Designer, Curator

    Making jewelry is my hobby, which evolved into passion. Most of all I enjoy the creative process. Creating means seeing beauty in the surrounding world - nature and people - and bringing this beauty together.

  • Whitney

    Inspirer

    My white cat, a source of inspiration for all cat jewelry

  • Smokey

    Customer Service

    My tabby cat, a source of comfort in any situation

  • İpek

    Assistant

    My neva masquerade, a source of chaos, a beginning model

Shop policies

Last updated on June 21, 2018
Welcome to Zilvera's jewelry. If you are looking for the jewelry which is truly handmade, unique and friendly - towards the wearer and towards the environment - you are at the right address.

My items are designed and handcrafted by myself in my atelier. It means that each piece is absolutely one of a kind. It also means that two pieces in a pair or in a set cannot be absolutely identical due to variations in materials and processing. For instance, two hand-cut precious stones used for a pair of dangles, inevitably vary in size and color.

I use quality materials and techniques which do not harm the nature, my own health, and last but not least - the health of the wearer, All materials and components are explicitly named in the product description. In my opinion, honesty lives longest. This is why I use labels "silver' and "gold" only if the items are made of solid silver (900%%+) and gold (14k+), not silver-filled, gold-plated etc.

If you are allergic to certain materials like sterling silver, I can, where technically possible, customize such parts as ear hooks making them of fine silver or surgical steel. My jewelry is free of hazardous substances which are known to cause irritation when contacting the skin. If any chemical substance (like glue) is applied, it is not applied to the places of contact with the skin.

I test wear every piece to feel it. You can also see some pictures where I act as a model for my jewelry. After test-wearing all these pieces get meticulously cleaned with soap, hot water, and in some cases, with alcohol. Leather necklaces are never test-worn on naked skin since they can not be cleaned properly.

More questions? You are very welcome to contact me.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I. Online appearance, conformity and right of withdrawal.

The items are sold in the state as they are described and depicted in the photographs. The photographs are considered to contain complete information,
including all eventual irregularities. The buyer is considered to have received and taken notice of the information contained in the description and the photographs.
However, not all details can be depicted. The non-visible side may have a different surface polishing degree, which makes it less shiny. Deviations in color are also possible.
If the jewelry piece does not meet your expectations, please contact me and we shall look together how to resolve this issue.
EU buyers have the right of withdrawal during 14 days from the item's arrival. During this period they can send the item back. The shipping expenses, in this case, will be borne by the buyer. As soon as the item arrives at zilvera's, the refund will take place.

II. Defect-free guarantee.

1. Upon arrival.
If any defect is found in the jewelry piece immediately upon arrival or during the first time the item is being worn, no matter the cause of it (damage during transport, design or fabrication defect) please contact zilvera with clear description/ photographs of the problem. In this case, the buyer has the following options:
a) refund of the total purchase amount including shipping costs. The buyer has to ship the item back, complete with all (broken) parts. As soon as the item arrives at zilvera's, the refund will take place.
b) repair free of charge. In this case, all shipping expenses, (including the return shipment to and from zilvera) will be borne by zilvera.

2. During wear.
Zilvera is not responsible for any damage during the wear, neither for the damage to the items themselves nor for the damage which may be caused by the articles (for instance, when unintentionally swallowing it).
However, as a courtesy, one of the above options (1a)refund or 1b)repair) can be offered. The splitting of the shipping and other costs will be agreed between zilvera and the buyer.

III. Loss during transport.

In case of a registered shipment, it is possible to track the shipment to find out whether it has been delivered or not. In case of a regular shipment, the buyer should present sufficient proof that (s)he never received the item.
As a courtesy, a replacement solution or a (partial) refund can be offered. Please, contact zilvera shop.
Payment
Payment options: Direct Checkout, PayPal or bank transfer (recommended for EU).

If an order is cancelled before the shipment on request of the buyer, the paid amount will be refunded minus appliccable charges (such as banking costs etc). If there are no costs, the whole amount will be reimbursed.
Shipping
Zilvera is based in the Netherlands and all items are shipped from the Netherlands.
There're two modes of shipping: by registered mail and by regular mail. Items with a value of 70 USD or more are always shipped by registered mail. Less expensive items can be sent by registered mail on request of the buyer. In this case, the quoted shipping rate will be adjusted respectively (for instance: from 4 to 20 USD when shipping to the USA). A more expensive way of shipment can be provided on request. In this case the extra costs are for the buyer.
Additional policies and FAQs
The buyer is responsible for any additional customs fees, duties, and import charges that may be levied at customs.
Privacy
PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services, and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 7 years (as required by Dutch tax law).
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME

For purposes of EU data protection law, I, Eva Tetsman, am the data controller of your personal information. If you have any questions or concerns, you may email me at: info [!at] zilvera.nl
Alternately, you may write to me at:
PO Box 200, 5520 AE, Netherlands