I am excited to create custom orders and bring your beautiful ideas to life. Please message me with all requests for customised orders and I will endeavour to create the personalised gift or bespoke home decor that you will love.

All designs in my store include sizing details so please make sure to read all descriptions carefully. Due to the handmade nature of some of these items, sizes may vary slightly. This is what makes handmade items so gorgeous.

If you see a design that you love but would prefer it in a different size, please message me with your requests and I will be more than happy to create it for you if I can.

Macrame Care Instructions

* please keep all macrame inside and away form direct sunlight. This will avoid the macrame from fading or yellowing
* a light dust every few weeks will keep your macrame looking beautiful
* for spot cleaning please use a cool, damp, white cloth. This will remove most dirt and debris and ensure that the cloth does not leave colour residue on your macrame
* for stains or spills, hand wash only with cool water and gentle detergent. Warm or hot water will cause your macrame to shrink and harsh detergents will cause fibres to weaken. Hang or lay flat on white towel to air dry

Vinyl Care Instructions

* hand wash bottles, glasses and other drinkware with vinyl decals in warm, mild, soapy water only. Do not scrub or use abrasive sponges. Do not soak
* keep vinyl items out of dishwashers and microwaves. They are not safe
* wooden and acrylic items with vinyl decals can be lightly wiped with a white, cool, damp cloth to remove dust. Coloured cloths may transfer colour to your items

Please message me with all enquiries regarding wholesale orders. Where possible, it would be my absolute pleasure to provide you with wholesale items from my store. There is no better feeling as a business owner than to see your handmade beauties being purchased and adored by others.

Due to the custom/personalised nature of my products, I only accept returns or refunds on items which are damaged or defective. I do not accept cancellations.

Please ensure that you have double checked all custom options as well as the spelling of all personalisation before check out. Please reach out to me within 3 calendar days of receiving your items if you have any problems.

Due to the exceptional circumstances and effect of Corona Virus around the globe, Australia Post is experiencing delays. I will do my absolute best to ensure that your package arrives safely to you.

Please ensure your address details are correct, I will not be held responsible if you have provided the incorrect mailing address. In the event that your package is delayed or missing, please contact Australia Post in the first instance with your tracking number. Once you have lodged an enquiry with Australia Post and you need any further clarification, please reach out to me and I will happily help you to resolve the issue.

Where ever possible, I try to minimise excess packaging and waste. My goal is to continuously move toward being as environmentally friendly as possible.

I am currently phasing out my plastic bubble mailers and only use biodegradable packing peanuts.

I will reuse clean, quality packaging where I can.