***Please see individual listing images for CURRENT COVID-19 postal updates including any changes in terms of sale ***

Unless Royal Mail Express is selected and paid for in your basket, your order will be posted free via standard (not tracked) Royal Mail 2nd Class for orders under £29. Orders £30+ will require a signature on delivery.

Orders will be sent in their entirety to 1 delivery address (address entered at checkout) - if you require different pieces sent to separate addresses please purchase them individually.

**Please note processing times on each listing (this is the time it takes to make your order before posting) - these may vary depending on time of year/pieces available. Whilst every endeavour is made to complete your order in a timely manner- comments made in special instructions at the time of payment may not be fulfilled. If you have a specific request please contact us before placing our order to see if it is possible **

2nd class - Royal Mail T&Cs state 2nd class mail can take up to 15 business days to deliver- regardless of location - particularly at busy periods (COVID-19/public holidays/Christmas/New Year/Easter etc). Counted business days do not include processing times, weekends or public holidays. If your item is for a specific date, again, regardless of UK location - please upgrade to express. RedApple is not responsible for any delays. Recorded and Express methods require a signature.

There will be no receipt included in the package. You will receive a message letting you know your order is on its way.

**Please make sure you enter the correct and accurate DELIVERY name and address as postage labels are printed according to your information entry. We realise mistakes can be made but we may ask you to repurchase with the correct name and address on checkout. No alterations can be made after an item is posted. If a parcel is returned due to an incorrect address/addressee unknown you will need to pay for shipping for the second attempt. If the parcel is refused we reserve the right not to refund until the item is back with us. We are not responsible for uninsured/untracked returns**


INTERNATIONAL SHIPPING:

***Please see individual listing images for CURRENT COVID-19 postal updates including any changes in terms of sale ***

We only use Royal Mail Tracked and Signed.

Delivery times are approximate and will vary according to your location/customs and time of year. Could be more, could be less but each parcel is trackable* at almost every stage of it's journey.

Europe: 1-2 business weeks
North America: 2-3 business weeks
Australia, New Zealand and Oceania: 4-7 business weeks

Business days don't include processing times, weekends/holidays. RedApple is not responsible for postal delays/customs delays or any customs charges or taxes.

**Please note processing times on each listing (this is the time it takes to make your order before posting) - these may vary depending on time of year/pieces available. Whilst every endeavour is made to complete your order in a timely manner- comments made in special instructions at the time of payment may not be fulfilled. If you have a specific request please contact us before placing your order to see if your request is possible **

There will be no receipt included inside the package. You will receive a message letting you know your order is on its way.

**Please make sure you enter the correct and accurate DELIVERY name and address as postage labels are printed according to your information entry. We realise mistakes can be made but we may ask you to repurchase with the correct name and address on checkout. No alterations can be made after an item receives its tracking number/is posted. If a parcel is returned due to an incorrect address/addressee unknown/parcel not collected- you will need to pay for shipping for another attempt. If the parcel is refused and returned to us we reserve the right not to refund until the item is back with us. Postage fees are non returnable. We are not responsible for any uninsured/untracked returns/delays**

Care Instructions -
Please handle with care. As with pearls - jewellery should be the last thing you put on and the first thing you remove. Jewellery should be stored in a clean, dry place and removed when showering or swimming. Please keep your lovely lotions and potions away. The use of chemical cleaners and wipes are not advisable as this may damage the surface of the eco resin and any delicately hand applied rainbow patinas (where applicable). Most metals tarnish- this is a natural occurrence and varies in depth and speed from person to person. To prolong oxidisation, store in a cool, dry place or in an airtight bag.

Wholesale available on selected items - please message for details