We do not accept any returns or exchanges.
ALL SALES ARE FINAL.

Please note that each item is made to order, due to this nature we can not offer exchanges or returns. We ask that you carefully see the item details, view all photos and video if applicable, and read the product specifications before you purchase.

In the unlikely event that your item(s) arrive misprinted/damaged/defective, we will be happy to replace them.
Photos of the damaged item(s) are necessary.
**Please notify us within 48 hours of delivery.**

Each one of our listings includes a detail description of the products where you can find the size info.

If you are ordering clothes:
All items include a size chart which you can access by scrolling the photos of the products.

To get an accurate size, we advise to find a similar item (one that fits great) in your child's closet, lay it flat, measure it in inches then match those measurements to the size chart provided on the listing photos.

For more information in regards to materials, and other specifications, please refer to the product description.

MOST items are usually shipped within 1 to 5 business days. (Weekends are not business days). Please note due to the worldwide health situation we have extended the turnaround time of some products.
Please check listing details for turnaround times for each specific product.

→Delivery timing (USA):
Delivery time vary depending upon destination and can take from 3 to 6 business days after your order has shipped. - Some Items have shipping upgrades available at checkout.

- International:
For orders outside the USA, please consider ordering with at least one month in advance.
Please note shipping costs may vary depending upon the country of destination.

Generally, International orders are delivered in 2-3 weeks.

Time constraints don't allow us to work and send previews of personalized designs.
Please be sure that once your order is received, we are dedicated to it so that each name harmoniously matches the design.

We appreciate your understanding.

We do not offer the option to add additional gift notes to the orders.
When ordering you can mark your order as a gift; this only means that the prices will be hidden when shipped, but the item won’t be packed as a gift.
The "Add a note" field at checkout is only intended for communications between seller and buyer, and any additional gift notes will be disregarded.

Once you place an order, we can't guarantee that we can accommodate ANY changes (including personalization details for customized items, address change, or cancelations), as most likely your order has been sent to the production process, which can't be reversed.

If you have any questions or special requests, ***please contact us before ordering.***
Thank you.

We can't commit to a specific date of delivery because the production time and delivery time can vary.

The current processing time for each item varies depending on the volume of orders received, and all orders are fulfilled in the order they are received. Due to this factor, we can't give you an exact date as to when the order will ship. An ESTIMATED PRODUCTION time range is provided in the product details.

The carrier's delivery timing varies as well depending upon destination. Within the USA it can take from 3 to 6 business days after your order has shipped. It is completely out of our control if there is a delay during delivery or if a package gets lost in transit.

Based on this information we will let you make the best decision.