CUSTOM AND PERSONALISED ORDERS:
On request, l can create a personalized item. Contact me and explain what you wish. I'll do my best to satisfy you.
Custom and personalized orders are paid 50% at the order, 50% before shipping. No refund is previewed for this kind of order.
We will do our products within maxim 20 working days.

Seller cannot be responsible for customs duties applicable.
The price of shop listings does not include any duties. The buyer is responsible for these fees for importing goods. Unfortunately, cannot be calculated because each country has different rules.
The item will be shipped to the Etsy address specified in your Paypal payment.

In case at your address, there is no authorized recipient available and your local post office lets you a notice, missed pick up the parcel at the postal office/courier facility doesn't give any right of refund.

Please,send me a convo and we will find a solution:
- Reimbursement (excluded shipping costs)
- I send again you the object (all the expenses will be in my name.
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Qualora il pacco dovesse andare perduto, garantisco il rimborso del totale dell'ordine(spese di spedizione escluse).
oppure farò una nuova spedizione del medesimo ordine(tutte le spese saranno a mio carico).

Yes, I send all my orders tracked. I ship worldwide by Registered Mail within 1/3 working days of receipt of payment.