Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
Privacy policy
Privacy Policy
To fulfil your order, you must provide certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of your order(s). This data is processed on the lawful basis of receiving, completing, dispatching and charging you for your order(s).
Any payments for orders are processed by a third parties websites i.e. Etsy or Paypal. Third party websites are governed by their own privacy statements and ApplepipCrossStitch is not responsbile for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.
Any data required to purchase from ApplepipCrossStitch is held on a secure system and is not distributed to any third parties (unless I have your permission or it is required for lawful basis; for example, providing the required accounts to HMRC if they request it.
You may request details of personal information which is held and you may ask for them to be deleted, unless required for lawful / legal basis.
Customers information is not held any longer than required, as previously stated some information must be retained for HMRC records (this is a legal obligation).
Documentation required for preparing accounts for HMRC: invoices, receipts, payments from customers which is a legal obligation and are required to be kept for at least 5 years after submission. After the required length of time this information will be securely destroyed.
Privacy Settings
Etsy uses cookies and similar technologies to give you a better experience, enabling things like:
basic site functions
ensuring secure, safe transactions
secure account login
remembering account, browser, and regional preferences
Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions.
Always on
Personalised Advertising
To enable personalised advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Those partners may have their own information they’ve collected about you. Turning off the personalised advertising setting won’t stop you from seeing Etsy ads, but it may make the ads you see less relevant or more repetitive.
Personalised advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out. Turning off personalised advertising allows you to exercise your right to opt out. Learn more in our Privacy Policy, Help Centre, and Cookies & Similar Technologies Policy.