Where the digital and analog worlds collide!
KnitCodeMake is taking a short break
Reviews
-
Etsy buyer on Nov 19, 2023
5 out of 5 starsMy new tumbler arrived faster than anticipated. The design is really cool and looks 3D. Great quality too.
Veronica responded on Nov 19, 2023
Thank you for your 5-star review, we really appreciate it!
About KnitCodeMake
Etsy automatically translates most text on the site to your preferred language.
See in original language
-
-
Behind the scenes -
The love of my life. -
Family visit to NYC
Shop about video description
Shop members
-
Veronica Canterbury
Owner, I Do All The Things, Maker
I love combining technology with old-world techniques. I work with yarn, acrylic, wood, and metal to create custom gifts, home decor, and accessories.
Production partners
-
Print On Demand
United States
They print our custom designs, package, and ship to you.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Do you accept returns, exchanges or alterations after delivery?
Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!
Do you send photos before you ship items?
We are unable to send photos or create mock-ups before production and shipment. We also sometimes share sneak peeks of customer items on our Instagram @knitcodemake
Do you offer refunds under any circumstances?
There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.
Do you offer rush production?
All orders will be processed in our standard 3-10 business days.
What if my package is delayed/lost in transit or stolen?
KnitCodeMake is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.
What if my item is returned to the sender/seller after it's shipped?
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.
What are the care instructions for this item?
For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design.
For knitted items, we recommend hand washing with a gentle cleanser. Natural fibers tend to felt and shrink if not properly cared for. See the listing's care instructions. It is the buyer's responsibility to select items they will properly care for.
What are the sizing details? What if it doesn't fit after I try it on? A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.
For Digital Download Products - Do you accept return or cancellation?
Due to the nature of the digital download file, no refund or cancellation can be offered. If there's any problem with the image please contact us for further assistance.
Do I need to have a Canva Account?
If the digital download is a customizable Canva template, yes, you will need to signup with Canva to be able to access & edit templates that are purchased. You can sign up for Free or Pro.