Announcement
We are currently shipping orders within 1-2 working days. This is reflected in our estimated delivery times. However, there may still be some delays in domestic and international orders. Please upgrade to an expedited shipping service if you need your item by a certain date. If you have any questions, please do not hesitate to contact us.
Subscribe here to get 10% off your first order on our website only:
https://mailchi.mp/8fa35957ce86/melocadesignssubscribe
Join our Facebook Group here for support and free patterns:
https://www.facebook.com/groups/melocadesignscrossstitch
Here you will find cross stitch patterns and kits suitable for all levels and experience.
All instant download patterns listings include a colour chart, symbols chart and cross stitch instructions.
Delivery may be affected by postal service delays, which are unfortunately outside of our control. This includes, but is not exclusively limited to, delays caused by extreme weather, 'Acts of God', industrial strikes/disputes and other delays that we have no control over.
Please note that at certain times of the year deliveries from the UK to non-EU countries can take over 4 weeks and at times to the USA and Canada, delivery times can be in excess of 6 weeks. Unfortunately, we have no control over this. However, please do drop us a message if you are experiencing an excessively long delay in receiving your order.
Happy stitching!
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Reviews
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Sharon on May 10, 2024
5 out of 5 starsBeautiful design. Had a problem downloading the pattern but customer service responded quickly and the problem was resolved. I am currently working on this project and enjoying it immensely!
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Updates
About MelocaDesigns
Colourful Cross Stitch Patterns, Kits and Needle Minders
Shop members
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Meg
Owner, Designer, Maker
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Megan
Owner, Designer, Maker
Production partners
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Enamel Pin Manufacturer
United Kingdom
This production partner manufactures enamel pins for us to make into needle minders. Meloca Designs creates the designs and our partner brings them to life.
Shop policies
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Customs and import taxes
Digital downloads
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Returns & exchanges
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More information
Frequently asked questions
Custom and personalised orders
Custom orders take 1 - 2 weeks to be created so please drop me a message to check my capacity before placing your order if you need the item quickly.
Sizing details
All sizing details are provided in the description of each individual listing so please refer to this.
Care instructions
Each cross stitch kit contains a sharp needle so please ensure that you are careful with it and keep out of the reach of children. I am not responsible for any damage or injury caused.
Gift wrapping and packaging
Cross stitch kits are well packaged in a recyclable mailing bag, protecting the contents from any damage.
Gift wrapping is available at an additional cost. This can be selected at checkout.
Wholesale availability
Please send an email to us at: info@melocadesigns.com for any wholesale enquiries and we can send you a copy of our wholesale catalogue.
Shipping
All physical orders are shipped via Royal Mail. UK orders are sent 1st class and orders to all other countries are sent using Royal Mail International Standard.
Please see below for the estimated delivery times. Please note that these are 'worse case' delivery times and items are often delivered within a shorter period. However this is not always the case, especially during the busier months of November and December.
UK - 1-2 working days
Europe - 5 - 20 working days
USA, Canada, Australia, New Zealand & the rest of the world - 7 - 25 working days
If you need your item(s) sooner, a shipping upgrade is available at checkout at an additional cost. These orders are sent via tracked delivery and normally have shorter delivery time frames.
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