MiaSorellaBespoke

Mia Sorella Bespoke Designs

London, England
| 3,388 Sales | 4.5 out of 5 stars 4.5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

MiaSorellaBespoke is taking a short break

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Note from shop owner On a short break, will be back soon!

Note from shop owner

Last updated on 14 Oct, 2022

On a short break, will be back soon!

Beckie Chatterton

Contact shop owner

Beckie Chatterton

Reviews

Average item review
4.5 out of 5 stars
(358)

About MiaSorellaBespoke

Sales 3,388
On Etsy since 2014

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Mia Sorella is all about creating personalised items perfect for you with an ever expanding catalogue of products to choose from. Inspiration is taken from every day life, whether it started out as a gift or a request from a customer.

New ideas brighten my day so if you have an idea for something but can't see it on the website then please message us! We are also obsessed with customer photos so keep them coming!

Shop members

  • Beckie / Bee

    Owner

    Bees.Sunsets.Tattoos.Clothing With Pockets.Heels.Plaits.Vanilla Scented Everything.Girlie Holidays.Brunch.Culottes.Snapchat Filters. Pool Parties.My French Bulldog.Bubble Baths.Cocktails.Carmex.Honeycomb.Seafood.Customer Photos.The Theater. <3

  • Burney

    Assistant

    Butt Scratches.Strokes.Treats.Tennis Balls.Rope Toys.Treats.Comfy Beds.The Humans Bed.Paddling Pools.Treats.Long Grass.Cuddles.The Beach.Cool Mats.His Dressing Gown.Sleeping.Treats.Sand.Swimming. Sun Bathing.

Shop policies

Last updated on 13 Oct, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 18 May, 2022

Frequently asked questions

Do you combine postage?

Yes! There is only one delivery charge per order

Do you offer discounts?

Please visit www.miasorelladesigns.com and use the code ETSY10 at the checkout

What is your turnaround?

Please check the listings turnaround time prior to placing an order. I am happy to discuss rush orders however once orders have been placed I cannot guarantee an earlier dispatch date is possible.
Please note that I take UK bank holidays into account when working out turnaround times whereas Etsy doesn’t so please keep this in mind.

Can I include a gift note?

Of Course! There is an option to add a gift note at the checkout. Please note this is only available on orders over £10

What is your packaging like?

A lot of thought and care has been put into the presentation of how our products reach you. Orders are sent in branded boxes which make perfect presentation boxes if your order is a gift.
Where applicable orders also include care instructions.

Can I send my order straight to the recipient?

Yes!
Just make sure you enter the delivery details at the checkout and select the option to add a gift message.
If the gift is for a certain date let me know and I can add a ‘don’t open me until…’ note.
Please note invoices aren’t included

Where do I stand with refunds?

Due to the personalised nature of our products we do not accept refunds on items that have been incorrectly ordered or no longer required.

If an item arrives damaged this must be declared within 5 days of receipt with proof of the damage shown. Once this has been received a replacement will be issued.

If you receive a faulty or incorrect item please contact us and provide proof so that a replacement can be sent.

What if I want to cancel or amend an order?

If you wish to cancel or amend an order please contact us ASAP. We are only able to cancel or amend orders that haven't been started yet. If the process has started we regret that we cannot cancel or change the order.

A note on personalisation

Please double and triple check the personalisation you have provided. Wording will appear on the item as you have written, including spaces and punctuation (please do not include special symbols and accents)

Emojis and hearts cannot be used so will be left blank.

Seller details