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Reviews
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Rebecca on Mar 21, 2026
5 out of 5 starsSo adorable! This seller is wonderful! Excellent communication, and lovely products! Thank you so much ❤️
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Kelly on Mar 20, 2026
5 out of 5 starsI could not be happier!!! My case is exactly what I wanted. Customer service is not only very efficient , but very professional. The quality..... the best case I've owned for my Macbook. my logo looks stunning! i am going to ordering again for other devices. If youre on the fence about ordering, this does not require a leap of faith....... it is honest quality and craftsmanship. if i could give 6 stars I would.******
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taylor on Feb 9, 2026
5 out of 5 starsThe customer service was stellar! I was communicated with at every step of the process and was easily able to communicate with the seller.
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Jessica on Mar 13, 2026
5 out of 5 starsLovely phone case that took an adhesive mag ring very well. It feels sturdy and fits my pixel 9 perfectly. This seems like a great shop. Thank you!
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Etsy buyer on Mar 8, 2026
5 out of 5 starsGreat quality case, clear image which has been repeatedly and positively commented on.
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Kitten on Mar 5, 2026
5 out of 5 starsI love this case! It was even cuter in person! Totally recommend!
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Heather on Mar 1, 2026
4 out of 5 starsThis is a great product. The only thing is the name doesn’t stand out like it looks in the picture. But, it is still a great product.
About Mooncodes
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
Made to Order
At Mooncodes, all items are made to order. Each product is created especially for you with care and attention to detail 🤍 Our goal is to offer high-quality personalized products and a smooth, transparent shopping experience.If you have any questions, feel free to contact us through Etsy messages before placing your order.
RETURNS AND REPLACEMENTS POLICY
All items are made to order and carefully inspected before shipping. We only accept returns or replacements for manufacturing defects, such as printing errors or receiving the wrong model. Please contact us within 5 days of delivery with clear photos of the issue. Normal wear and tear or damage caused by use is not considered a defect, and we are not responsible for damage to your device.
Can I exchange my case if I order the wrong model?
No. Each case is made specifically for you based on the selected design, phone model, case type, and finish. Because of its personalized nature, we're unable to resell returned items, as it's very unlikely someone else would want the exact same combination from our wide selection of designs, phone models, and finishes. We truly appreciate your understanding 💌
Cancellations
Cancellations are accepted within the first 6 hours after purchase. Once your order enters production, we're no longer able to cancel it.
Customer Support
Please contact us through Etsy messages for any questions or concerns.We typically respond within 12–24 business hours.Our goal is to provide friendly, clear, and helpful customer support.
Custom and personalized orders
All custom and personalized orders are made to order. Please make sure to select the correct phone model when placing your order. Due to the personalized nature of these items, returns or exchanges are not accepted, unless the item arrives damaged or defective.
Shipping
Orders are shipped via trusted third-party carriers. Once your order ships, you'll receive a tracking number.Shipping times are estimates and may vary due to factors beyond our control, such as carrier delays, customs, weather, or peak seasons. Please be sure your shipping address is correct at checkout, as we're unable to take responsibility for orders sent to an incorrect address provided by the buyer.