Announcement
LIMITED TIME SALE NOW ON
Featured items
Items
All Items
About PictureKeepsakeGifts
About us
Shop members
-
Charley
Owner
Designing, printing.
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Do I need special software on my PC/MAC to edit the design?
Not at all, you will receive a unique link to our website where you can use our online editing tool. Once you click the link you will easily be able to change the picture and download it ready for you to print out and frame.
What if I can't use the editing tools?
The online editor is super simple and fun to use. You can try it before you order by using our demo: https://www.corjl.com/d/2P5FN9
Custom and personalised orders
We’re sure you will love our designs, however, if you're not just let us know what you were having trouble to personalise on the picture and we will be more than happy to make the changes for you and email it to you instead.
How much can I change the design?
You can edit all parts of the whole design including the words, images and colours. This includes adding your own extra wording or own photos.
Once I place the order, how do I access my picture?
After a few minutes, you will receive an email from our online editing system Corjl, this email will include a special link. Just click this link to edit your order.
I ordered and didn't get the email
The email is sent to the email address registered with your Etsy account.
How about fonts, do I need to download or install them?
Nope, all fonts are built into the online editor!
How many time can I download my design
You can download your design as many as 30 times
Can I refund my order?
Absolutely, we offer a refund within 3 days of purchase providing your design has not been downloaded for use. Don't forget you can use the demo link in the description to try before you buy