Love for woodworking, illusionism and new technologies
I watched the movie Illusionist with Edwards Norton, and in scene when he is giving the pendant to Jessica Biel, I just got an inspiration that I must try to make that pendant. With my love for woodworking it was a perfect match and after two years of development I made my first pendant.
Now I am trying to sell it on etsy, because every one of them is handmade by me and unique.
Hope you will enjoy in this pendants and my shop, and I really believe that it can be a perfect gift for someone you love or for some special occasion.
Also with my and my son's passion for new technologies we started to create, print and hand-paint 3D models.
Milan
REFUND/RETURN POLICY
We feel that this way both parties will receive maximum security and quality for our service.
REFUND POLICY
Full refund is available only UPON RETURNING THE TOKENS/LOCKET AT OUR EXPENSE for any reason whatsoever.
ONCE WE RECEIVE THEM, we will fully refund the customer asap.
DAMAGES DURING DELIVERY
Our tokens are high quality 3D printed in resin and are pretty firm. We pack them in a package protected with sponge from the inside, and with airbags outside for maximum security. However, we are aware that anything can happen during delivery. Our locket is handmade out of wood and packed in a wooden chest that is solid and protects it from damages.
In case tokens/locket get damaged during delivery we will gladly send you new tokens/locket that were damaged WITHOUT ADDITIONAL COSTS.
Full refund is available only UPON RETURNING THE TOKENS/LOCKET AT OUR EXPENSE.
ONCE WE RECEIVE THEM, we will fully refund the customer asap.
PACKAGE LOST IN THE MAIL
In case our package gets lost in the mail, a full refund or request for new set shipment is available. After post office confirms that the package is lost at our request (in our Country the process of package tracking is one month at most) we will fully refund the customer asap.
Please note that due to covid-19 delivery period might be a bit prolonged than usual.
ANY TYPE OF DEFECT
Considering that our items are handmade and/or hand-painted we always do our best to make them neat.
However, in case you consider that there are some painting defects, we will gladly send you new tokens that were affected WITHOUT ADDITIONAL COSTS. Same goes for any defect detected in our wooden locket.
Full refund is available only UPON RETURNING THE TOKENS/ LOCKET AT OUR EXPENSE.
ONCE WE RECEIVE THEM, we will fully refund the customer asap.
DISCLAIMER
By ordering from our store you agree to fully accept above mentioned policies.
We provide a top quality product with free shipping and as you can see above, we are happy to take responsibility for any unfortunate circimstances that may occur or are caused by simple human error on our behalf. Customer satisfaction is our top priority.
We are a small bussiness and simply cannot afford providing free tokens to everyone.
In case you have any additional questions, we are always happy to respond and cooperate.
Thank you for understanding.
