SecretCreation

𝗜 𝗻𝗲𝗲𝗱 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿 𝗯𝗲𝗳𝗼𝗿𝗲 𝘁𝗵𝗲 𝗲𝘅𝗽𝗲𝗰𝘁𝗲𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝘁𝗶𝗺𝗲, 𝗰𝗮𝗻 𝗜 𝗿𝘂𝘀𝗵 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿?

We do have an option for Express shipping available this can be added in the shipping section at checkout if you need your order ASAP.

Each order is made to order and packaged by us with care and our usual dispatch times are estimated 1-2 weeks unless otherwise stated in the listing description. We are very efficient and we try our best to get orders out ahead of schedule where possible without compromising on quality and try to exceed your expectations , but this may take longer than advertised in busy periods. If you have any concerns please contact us and we will get back to you ASAP with any queries you may have.

Yes, of course on all of our save the dates we have an option to purchase a sample in the drop-down menus in the listing you may purchase more than one design to see the finished design before placing your full-sized order.

Samples are only for customers to see the item before purchasing a full-sized order and are not intended for purchasing a lower quantity order than listed.

We don’t offer a proof design service on orders, however if your order is a custom order and you require this we will send this over for your approval. Otherwise we will make you order as mentioned in the relevant listing or as previously discussed by any previous messages.

We are able to amend most items in our store to another language other than English and use special characters for the text. But please message us prior to placing the order to make sure this customisation is able to be applied to your chosen item. On some items this may incur an additional fee.

Unfortunately we aren’t able to amend the backing cards of our wooden heart save the dates, or our pencil us in save the dates. However we are able to make amendments to all of our other save the date cards.

If you have any questions please don’t hesitate to contact us.

If you have purchased one of our items that requires a photo please send this over to us in a message within Etsy after you have made the purchase and we will add this with your order for you.

When sending over your photo please ensure that it is a high resolution of 300dpi, if we receive a photo that we think may not be the best quality for print or if it would not be suitable for the item we will get in contact and advise you of this. Please take into consideration any text overlay that may obscure sections of your chosen photo.

Please refer to the item description section of the listing as every item has the size/sizes shown here. Please do check the sizing before making your purchase.