Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy itself or any third party services you access through Etsy.

Personal information
To fulfil your order, you must provide me with certain information which you have authorised Etsy to provide me. This information includes; your name, email address, postal address, payment information, and the details of the product you are ordering. If you contact me directly, requesting a custom order, you may choose to provide me with other personal information relating to that order.

Legal bases for collection of personal information
I rely on the following legal bases to collect, use, and share your information, including:
• as needed to provide my services. I will use your information to fulfil your order, to settle disputes, or to provide customer support
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information sharing and disclosure
I will only share your personal information to a third party for limited reasons and under limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop. For example, sharing you name and address with a postal service or delivery company. I will share your information with these third parties, only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if required by law, to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I will not retain personal information for longer than I am required to do so.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. I will generally delete your information upon request unless required to store data for legal reasons
• Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Gillian Paterson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at thehappymaskseller@gmail.com or mail me at the address below.