woolstack

SHIPPING WITHIN THE UK

Where free shipping is offered WITHIN THE UK, items will be sent by Royal Mail Second Class postal service (untracked). I will obtain Proof of Posting from my local Post Office. I will scan and send a copy to you via email if you want.

I seldom have any issues with lost of delayed packages in the UK but please note that I cannot be held responsible for any items lost in transit.

If you would like the security of having your item shipped with a tracking number please upgrade the delivery choice to a tracked service. This will incur a small extra charge.

SHIPPING TO INTERNATIONAL DESTINATIONS

BUYERS ARE RESPONSIBLE FOR ANY CUSTOMS DUTIES CHARGED IN THEIR OWN COUNTRYWhen ordering from outside the UK please check whether customs duties will be applied by the destination country.

INTERNATIONAL ORDERS will be sent by Standard International Air Mail service (NOT TRACKED) unless otherwise requested.
I seldom have any issues with lost or delayed International packages but please note that I cannot be held responsible for any items lost in transit. If you prefer the security of having your item shipped WITH A TRACKING NUMBER please upgrade to a tracked service in the delivery options.

I try to ship items within 3 working days of payment unless the item is being made to order.

If there are any unforseen circumstances I will let you know straight away.

I will ship to the address given to me by Etsy, so please ensure that this is correct.

Any queries or questions, please email me. I am more than happy to answer questions, send more photos of items etc.