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Natalia on Nov 3, 2025
5 out of 5 starsLovely Christofle tea strainer, elegant design and great quality. Looks even better in person! Excellent seller — fast shipping and careful packaging.
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Roselle on Mar 31, 2025
5 out of 5 starsThe Chanel foulard arrived carefully and, might I say, lovingly wrapped in protective bubble wrap cut to match the leather like the treasure the leather scarf really was. Seller was very nice, patient and communicated right away with me in an upbeat tone. In fact, I enjoyed conversing with Seller via email.
The responded on Apr 1, 2025
Thank you so much for your purchase & kind words! it was lovely conversing with you over this gorgeous piece - I hope you enjoy it!
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Lynn on Nov 1, 2025
1 out of 5 starsI have not received the vase due to the customs charge when it arrived in England -I feel very let down by Etsy who did not even mention this issue when ordering it ? The charge was £168 which is nearly half the cost of the vase -I am trying to get my money back but it is looking very doubtful ! Can you help at all?
The responded on Nov 1, 2025
Lynn, Your review is misleading. I’ve been in constant contact with you throughout this process, even offering a refund I’m not obligated to provide. The vase reached the UK a month ago but was refused at customs after you declined to pay the required import duties — a cost clearly stated in Etsy’s buyer policy and outside any seller’s control. The parcel is still in transit back to me, which you can see via your tracking that it has not even left the U.K. - no refund can be issued until it’s returned in its original condition. The delay and outcome are a direct result of your decision to refuse the shipment. Leaving my store a 1* review under these circumstances is not only unfair but borderline dishonest.
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