UpperLeftCustoms

Last updated: June, 25, 2025

This Privacy Policy explains how I collect, use, and share information when you purchase from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about their privacy practices.

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1. Personal Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
• Your name
• Email address
• Postal address
• Payment information
• The details of the product you’re ordering

You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

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2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• To fulfill your order, provide customer support, settle disputes, or enforce shop policies.
• When you’ve provided your affirmative consent, such as by signing up for a newsletter or requesting marketing communications.
• To comply with legal obligations, such as retaining purchase information for tax purposes.
• If necessary for the purpose of my legitimate interests, such as improving my services (as long as those interests are not overridden by your rights or interests).

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3. Information Sharing and Disclosure

I share your personal information only for limited reasons and in limited circumstances, such as:
• Etsy: I share information with Etsy as necessary to provide you my services and comply with Etsy policies and terms.
• Service providers: I may engage trusted third parties (e.g., delivery companies or file hosting services) to perform functions and provide services. I will share your personal information with these third parties only to the extent necessary to perform these services.
• Compliance with laws: I may collect, use, retain, and share your information if required to respond to legal process or government requests, enforce my agreements, or protect my rights.

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4. Data Retention

I retain your personal information only as long as necessary to provide you with my services and comply with legal obligations (for example, tax laws require me to retain certain information for at least 7 years).

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5. Transfers of Personal Data Outside the EU

I am based in the United States, which is a non-EU country. As a result, your data will be stored and processed in the U.S. By purchasing from me, you consent to the transfer of your personal information to a country with different data protection laws than your own.

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6. Your Rights

If you reside in certain territories, including the EU, you have the following rights:
• Access: You can request a copy of the personal information I hold about you.
• Change, restrict, or delete: You may also have rights to change, restrict my use of, or delete your personal information (except in cases where I’m required to store data for legal reasons).
• Object: You can object to processing of some of your information based on my legitimate interests and to receiving marketing messages after providing consent.

To exercise any of these rights, contact me via Etsy messages or at:
upperleftcustoms@gmail.com`

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7. How to Contact Me

For purposes of data protection law, I, Maggie Hender, am the data controller of your personal information.
If you have any questions or concerns, you may contact me through Etsy Messages or via email at upperleftcustoms@gmail.com