Our specific processing times are listed within each listing.

Please keep in mind that during peak holiday seasons (Valentine's, Mother's Day, Father's Day, Christmas) we may need to increase our production time and will be unable to rush production to ship ahead of schedule.

Yes, definitely! We never include pricing materials in our shipments and are always more than happy to create a customized gift note from you to the recipient. Please leave your note at checkout and we will include it in the gift packaging. There is never a charge for this service.

We source the highest quality antique and vintage silverware, using only table-ready pieces with no pitting or plate loss. We never use “craft-grade” or “shabby” flatware. Our silverware is authentic vintage silver-plate, not reproductions.

We hammer in every letter one at a time by hand, never with machine presses or engraving equipment. The resulting impressions are a permanent feature of the silverware, so our nearly million hammer blows of experience come in handy to be sure every letter, punctuation, and heart ends up exactly where we want it!

Hand washing is recommended to protect the silver plating. Silver naturally tarnishes when exposed to oxygen, but you can easily remove tarnish and restore shine by using silver polish.

We source our cutting boards here in the Virginia countryside, working with a local company with nearly a century of experience in wood making. We choose beautiful hardwoods, then precision engrave our custom designs onto them in our home studio. We do not use chemicals, stains, or varnish on our cutting boards.

Because we use natural unstained wood, there are expected color variances on every board. Cherry wood has a beautiful range of colors, from strawberry blond up to a rich dark shade. Sometimes boards will have swashes of color variance going across the wood, which we believe adds to the one of a kind beauty of each piece. We are always use the best side for engraving, so the side with more variance is used for cutting/non-display.

Like all wooden kitchen tools, our cutting boards are hand-wash only. Please do not submerge or place in dishwasher. Towel dry promptly. Occasionally treat with wood conditioner. Improper care will cause the boards to crack or break apart.
We do not replace or refund boards that are damaged by improper use or care. This includes boards that have been submerged, soaked, cleaned in dishwasher, left sitting wet, or allowed to dry out.