FingertipsPatterns

FingertipsPatterns

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Dagmar Mora

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Dagmar Mora

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About FingertipsPatterns

Sales 957
On Etsy since 2011

Knitting patterns for your favourite gloves and mittens!

Shop members

  • Dagmar Mora

    Owner, Designer

Shop policies

Last updated on May 10, 2022
Welcome to FingertipsPatterns!

All items listed are knitting patterns - that means they are knitting instructions, provided as a pdf file, to which you will receive a download link after purchase.

Sorry, since pdf downloads cannot be returned, patterns from FingertipsPatterns are non-refundable.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Shipping

Files will be available to download via the automated etsy system once payment is confirmed.

Additional policies and FAQs

Patterns by fingertipspatterns are for private use only.

Privacy

Below is fingertips' policy in text only. To view the policy with the relevant links, please go to: https://docs.google.com/document/d/1GWOTOtylVDDfWRUn3sOWYGwrk2BBXXB5GN9HgH9xcSw/edit?usp=sharing

fingertips Privacy Policy

Fingertips sells knitting patterns designed by Dagmar Mora through ravelry, etsy, loveknitting, patternfish, knitpicks and amazon (kindle version). These sites will collect customer details for each sale. You can find their privacy policies here:
Ravelry privacy policy
Etsy privacy policy
Loveknitting privacy policy
Patternfish privacy policy
Knitpicks privacy policy
Amazon privacy notice

Loveknitting, patternfish and knitpicks do not share their customer details with me.
Fingertips receives emails from both ravelry and etsy for each sale made through them. These emails show the customer’s user name and email address. I keep these emails with my email provider for up to seven months, to consult in case of disputes, and to make sure I fulfil my contractual obligations to you.

Ravelry and etsy also allow me to view some customer’s details for each sale in my account pages on their respective websites. On ravelry I can view customer’s user names and email addresses. On etsy I can view customer’s real names and email addresses. I do not download any of these details or process them in any other way.

Ravelry sales and some etsy sales are paid by PayPal. PayPal collects customer details for these sales. You can find their privacy policy here. On my PayPal account I can see customer’s names, email addresses and in some cases postal addresses. I download reports from my PayPal account, from which I immediately delete personal data, keeping sales figures only. This allows me to comply with my tax obligations.

If you contact me via email, ravelry pm or etsy conversation I will receive whichever private data you provide me with. I keep these conversations in case of a later follow-up, to correct patterns and to monitor what questions are raised most frequently. By sending me the information, you consent to the use of the data for these purposes only, and you can always request that I delete your data. I keep emails with my email provider, ravelry pm’s in my ravelry account and etsy conversation in my etsy account only. I will not contact you for advertising purposes, or share your data with advertisers.

I do not share any personal information with third parties apart from the ones who provided me with them (eg I would share data provided by ravelry under their privacy policy with ravelry only), unless required to do so by a court order. I do not transfer personal information outside Europe.

To access, change, restrict or delete your data, or to object or complain, you can contact fingertips/Dagmar Mora at fingertipspatterns [!at] gmail.com.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

Am I allowed to sell items made from your patterns?

Our patterns are for private use only. If you do want to sell items made from our patterns, please get in touch by etsy message or email fingertipspatterns@gmail.com. We charge a percentage of the pattern price for every item sold.

Wholesale availability

To purchase a multiple license to sell any of our patterns please get in touch by etsy message or email fingertipspatterns@gmail.com.