forestbluefactory
handmade animal art toys & decoration from natural wool
Shop policies
Last updated on
April 17, 2013
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Thank you for visiting Forestblue Factory! Customer satisfaction is very important to me. I will do my best to ensure that you are happy with your purchase, so please feel free to contact me with any questions, requests, or concerns!
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept payment via Paypal. You do not need a Paypal account to pay with Paypal, just a credit card or bank account.
I am also willing to reserve items~ just ask!
DISCOUNTS
I am happy to offer discounts on multiple purchases.
Want to buy? Here is a link that might help you: http://www.etsy.com/help_guide_checkout.php
I am also willing to reserve items~ just ask!
DISCOUNTS
I am happy to offer discounts on multiple purchases.
Want to buy? Here is a link that might help you: http://www.etsy.com/help_guide_checkout.php
Shipping
IMPORTANT
Expedited/traced shipping is available ONLY upon requests and for additional fees.
Shipping overseas is a little expensive - for this reason, by default I ship all orders as STANDARD mail.
I ship to your address as stated in your Etsy profile. If your animal is a gift, please let me know the recepients address.
PATIENCE
Please allow extra delivery time in case of overseas shipments. On occassion it even takes up to a few weeks for the animals to arrive at destination :)
If not stated clear in the listing - please ask me about expected creation time. All my animals are made to order.
Expedited/traced shipping is available ONLY upon requests and for additional fees.
Shipping overseas is a little expensive - for this reason, by default I ship all orders as STANDARD mail.
I ship to your address as stated in your Etsy profile. If your animal is a gift, please let me know the recepients address.
PATIENCE
Please allow extra delivery time in case of overseas shipments. On occassion it even takes up to a few weeks for the animals to arrive at destination :)
If not stated clear in the listing - please ask me about expected creation time. All my animals are made to order.
Additional policies and FAQs
If there is a model that you like but you will like to change something on it; color, size, materiel... let me know and I'll do my best to fix to your taste.
All my items are "made to order" and creation time depends on how many orders I am working on at a time. Please allow extra time for these orders and I will do my best to inform you about possible waiting time!
I accept cutom orders for cartoony-style animals - like most of these in my shop, art dolls, realistic animals, pet replicas.
Wholesale orders are welcome. Please contact me for more information and pricing.
All my items are "made to order" and creation time depends on how many orders I am working on at a time. Please allow extra time for these orders and I will do my best to inform you about possible waiting time!
I accept cutom orders for cartoony-style animals - like most of these in my shop, art dolls, realistic animals, pet replicas.
Wholesale orders are welcome. Please contact me for more information and pricing.