piecesofelma
Mosaic art and paintings
Utrecht, The Netherlands
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Shop policies
Last updated on
May 9, 2022
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Welcome to Pieces of Elma.
All my mosaics are made by me with lots of love - it is my passion and keeps me sane. Every piece is a unique piece of art.
I am very happy that you are browsing through my shop and hope you find something here that makes you happy too.
Please contact me if you have any questions.
Send a message through Etsy or e-mail me: piecesofelma [at] gmail.com
All my mosaics are made by me with lots of love - it is my passion and keeps me sane. Every piece is a unique piece of art.
I am very happy that you are browsing through my shop and hope you find something here that makes you happy too.
Please contact me if you have any questions.
Send a message through Etsy or e-mail me: piecesofelma [at] gmail.com
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Payment can be made through Payal, you don't need to have a Paypal account to use this function, just press the Paypal option and follow the link to pay by credit card.
Payment is due within 3 days of purchase, otherwise the sale will be canceled.
Custom orders will not be started without payment.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
In the Netherlands there is a 19% VAT charge which will be added at check out.
Please contact me if you have any questions or problems with the payment process.
For those new to Etsy, here is a handy guide to the checkout process:
http://www.etsy.com/help_guide_checkout.php
Payment is due within 3 days of purchase, otherwise the sale will be canceled.
Custom orders will not be started without payment.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
In the Netherlands there is a 19% VAT charge which will be added at check out.
Please contact me if you have any questions or problems with the payment process.
For those new to Etsy, here is a handy guide to the checkout process:
http://www.etsy.com/help_guide_checkout.php
Shipping
All items will be shipped with PostNL.
I will contact you as soon as I receive payment for your order and I will give you a shipment date in my response to your order, and a confirmation after I have shipped your purchase.
I will ship to the address provided at Etsy checkout, unless other details are given me in the 'notes to seller' at checkout, or in a convo after checkout.
Shipment can take anything from one to 15 working days, depending on the country being shipped to. Unfortunately I cannot control what happens once the item is handed in at the post office and sometimes things can take longer than expected to arrive at their destination.
Please note that you are responsible for all the shipping costs of the order (to you and from you).
Shipping in the Netherlands:
Weight Cost
0-10 kg € 8,75
10-30 kg € 14,20
It is also possible for you to pick up your order. Please contact me so that we can make arrangements.
Different costs are applicable for the rest of the world.
Please contact me for an estimated cost based on your country.
I will contact you as soon as I receive payment for your order and I will give you a shipment date in my response to your order, and a confirmation after I have shipped your purchase.
I will ship to the address provided at Etsy checkout, unless other details are given me in the 'notes to seller' at checkout, or in a convo after checkout.
Shipment can take anything from one to 15 working days, depending on the country being shipped to. Unfortunately I cannot control what happens once the item is handed in at the post office and sometimes things can take longer than expected to arrive at their destination.
Please note that you are responsible for all the shipping costs of the order (to you and from you).
Shipping in the Netherlands:
Weight Cost
0-10 kg € 8,75
10-30 kg € 14,20
It is also possible for you to pick up your order. Please contact me so that we can make arrangements.
Different costs are applicable for the rest of the world.
Please contact me for an estimated cost based on your country.
Additional policies and FAQs
CUSTOM
Don't see what you are looking for in my shop? Please contact me, I will be happy to create a custom mosaic just for you.
Custom designs may be subject to a small additional fee. It may take up to three weeks for design and construction depending on your request.
PLEASE NOTE: All pieces are created by hand, so no two items are identical. Please allow for variances from what is shown in the made to order photos.
All of my creations and images are copyright. Please do not copy or reproduce any of my items or images without prior approval. Copyright does not transfer with the sale of any item.
Don't see what you are looking for in my shop? Please contact me, I will be happy to create a custom mosaic just for you.
Custom designs may be subject to a small additional fee. It may take up to three weeks for design and construction depending on your request.
PLEASE NOTE: All pieces are created by hand, so no two items are identical. Please allow for variances from what is shown in the made to order photos.
All of my creations and images are copyright. Please do not copy or reproduce any of my items or images without prior approval. Copyright does not transfer with the sale of any item.