ShopMossAndMaple

Effective Date: 10/24/2024

At Moss and Maple, your privacy is important to us. This policy explains how we handle and protect your personal information when you order customized products from our shop.

1. Information We Collect
When you place an order for a customized item, we may collect the following personal information:

Name
Shipping Address
Email Address
Customization Details (such as initials, names, or messages you provide)
2. How We Use Your Information
We use your information solely for the purpose of fulfilling your order and creating customized goods. Your information is never shared or sold to third parties, except as necessary to fulfill your order (e.g., shipping companies).

3. Data Security
We are committed to protecting your personal information. All transactions are processed securely through Etsy’s platform, which maintains industry-standard data security measures.

4. Storage of Customization Details
Customization details are only retained for as long as necessary to complete your order. Once your order is fulfilled, personal customization information is not retained unless it is needed for ongoing customer service or product support.

5. Your Rights
If you wish to update, access, or delete any personal information you’ve provided, please reach out to us directly through Etsy. We are happy to help with any questions or concerns.

6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, so please review it periodically.

If you have any questions about our privacy practices, feel free to contact us through Etsy’s messaging platform.

Thank you for trusting Moss and Maple with your custom orders!