PixelPostLabs

Check your Etsy-registered email address (and the spam folder!). You can also find your files by going to Etsy.com on a web browser, clicking on "Your Account" (top right), and selecting "Purchases and Reviews." Note: Sometimes, the Etsy mobile app does not support downloading digital files.

No. You only need a standard, free Canva account to edit, save, and download your files.

For the Best Quality: We recommend a professional print shop (like Prints of Love, Staples, or a local local printer).

For Home Printing: Use heavy cardstock (100lb or 110lb / 300gsm). Always download your file as "PDF Print" with "Crop Marks and Bleed" selected in Canva for the most accurate cut.

Yes! Canva has a great mobile app. However, for more intricate text placement and better control over the layout, we highly recommend using a desktop or laptop computer.

No, all of our products are digital so we are unable to fulfill any refunds or exchanges. Please contact us before purchasing if you have any questions.

To ensure the best user experience, our designs are exclusively available for editing within the Canva platform. Because of this, we don't provide external vector or Illustrator files. Once you’ve finished your design in Canva, you can easily download your final project as a high-quality PDF, JPEG, or PNG.

Please Note: Final print colors and textures may vary depending on your screen settings and chosen paper stock. To ensure you are completely happy with the result, we strongly suggest running a test print before committing to a full order.

Quality Control: Customers are responsible for all personalizations, including text entry, image uploads, and final proofreading. Please double-check for spelling and grammar, as we cannot be held liable for errors or associated printing costs.

Printing: All printing arrangements and costs are the responsibility of the customer.