For customized invitations or files, I will accept cancellations as long as the proof has not already been sent to you.

If for any reason you're unsatisfied with your order, I will work with you to correct any errors that may have occurred. Substantial changes that require major changes to the layout or a complete re-do of the file will be subject to additional fees for my time.

Refunds are not offered at all on automatic downloads, as the file is available immediately to download once purchased.

Current turnaround times for customized files are listed in our shop announcement.

INSTANT DOWNLOADS
Anything marked as an "instant download" is available immediately after payment is received via Etsy's download system. If you have an Etsy account, you'll be able to access the files by following these instructions here: https://help.etsy.com/hc/en-us/articles/115013328108-Downloading-a-Digital-Item?segment=shopping

All customized files will be attached to your order and Etsy will email you when the files are ready for download.

Digital invitation PDF and JPEG files are sent via the message feature in Etsy. Two rounds of MINOR editing (spelling errors, typos, etc.) are included with digital invitations. Additional editing rounds after the two that are included will be charged at $3 per round. Major changes to the layout, text/content, images, design, etc. after the first proof is sent will be charged an additional fee at the seller's discretion, as these changes require additional time for the designer to complete.

No. All images on our products are copyrighted by the original artist and therefore cannot be resold in template form.

If you purchase invitations from me and plan to use a professional printer, I recommend Prints of Love. My shop has partnered with them to offer fast, high-quality, affordable printing. Better yet, they offer free 2-3 day U.S. shipping and free envelopes! Simply follow this link: https://printsoflove.com/ref/prettyprintablesink/

For printing my instant download games, these come two per page in a full page (8.5 by 11 inch) PDF file. For these, I recommend printing on white cardstock at a copy centre like Staples, Kinkos etc. and then cutting out the games.

White cardstock is all you need! A high-quality printer and the ink will do the rest.

If you want to customize one of our instant download items, please send us a message so we can set up a custom listing for you to purchase. Additional fees for customizations are in addition to the listing price.

No. All files in our shop are printable files are in JPEG and/or PDF format. No physical items will be mailed.

Yes! If you're purchasing one of our printables, we can usually create any other coordinating items you want. Send us a message with what you're looking for and we'll get back to you on pricing and setting up a custom listing for you.