For sizing, please see the sizing table in the listing description.

We cannot provide custom or personalised orders.

Please see the product's listing description for care instructions.

We cannot provide gift wrapping or packaging as we work with third party print providers to produce our designs.

We do accept returns and exchanges shipped back to our headquarters in Vancouver, Canada only. Returns or exchanges sent back to the print provider will not be refunded. Please contact us through Etsy conversations for the return shipping address.
Please note:
- all return shipping costs are the buyer's responsibility
- we will need to charge an extra shipping fee for exchanges to have the new item sent to you.

We are charge you the cost that our print providers charge us to ship each product. As much as we'd like to, we can't reduce them.

I'm sorry, because we work with print providers to produce our designs, our profit margins are very, very small. So we are already charging the lowest prices we can.

This error happens frequently with USPS. First please check that the address you provided on the order is 100% correct -- no typos or missing information. If it is, please wait 1 week for the parcel to arrive. Almost always, the parcel will arrive within 7 days of it saying delivered.

The shipping times we provide are estimates from our print providers. Weather and staffing issues my cause the delivery of your parcel to take longer that usual, especially around the holidays (Nov/Dec). We cannot guarantee shipping times. USPS has recently made operational changes, which led to price increases and slower shipping times.

We use many different print providers to produce our designs. Items will arrive separately if you purchased items that were not produced by the same print provider, and they may have different production and shipping times due to their location and production capabilities.