SozDat

Last updated: September 23, 2026

This Privacy Policy explains how SOZDAT UNIPESSOAL LDA, operating the SozDat Etsy shop ("we", "us", or "our"), collects, uses, shares, and retains personal information received in connection with purchases, enquiries, and other interactions through Etsy.

Our business is established and registered in Portugal.

For purposes of EU data protection law, we are an independent data controller of the personal information we receive and process in connection with orders placed with our Etsy shop.

Etsy separately processes personal information in accordance with Etsy's own Privacy Policy.

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1. PERSONAL INFORMATION WE RECEIVE

To fulfill your order or respond to an enquiry, we may receive or process information such as:

• your name;
• email address;
• shipping and billing address;
• telephone number, where provided or required for delivery;
• details of the products you purchase;
• order and transaction information;
• delivery and tracking information;
• messages and communications sent through Etsy;
• custom order specifications;
• logos, artwork, text, dimensions, photographs, or other files and instructions you provide for a custom order; and
• other information you choose to provide in connection with your order.

Etsy and its payment service providers process your payment. We generally do not receive or store your full credit or debit card information.

Please avoid including sensitive personal information in artwork, files, or messages unless it is genuinely necessary for your order.

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2. WHY WE NEED YOUR INFORMATION AND HOW WE USE IT

We use personal information only where we have an appropriate legal basis and for legitimate purposes connected with our business.

TO FULFILL OUR CONTRACT WITH YOU

We use your information when necessary to:

• process and manufacture your order;
• prepare custom products according to your artwork and specifications;
• communicate with you about your order;
• arrange shipping and delivery;
• provide tracking information;
• process cancellations, replacements, refunds, or claims;
• provide customer support; and
• resolve problems relating to an order.

TO COMPLY WITH LEGAL OBLIGATIONS

We may process and retain information where necessary to comply with applicable laws, including tax, accounting, customs, consumer protection, product safety, and regulatory requirements.

FOR OUR LEGITIMATE INTERESTS

Where permitted by law, we may use information when necessary for legitimate business purposes, including:

• preventing fraud or misuse;
• maintaining appropriate business records;
• protecting our legal rights;
• resolving disputes;
• improving our products and customer service; and
• establishing, exercising, or defending legal claims.

We rely on legitimate interests only where those interests are not overridden by your rights and freedoms.

WITH YOUR CONSENT

Where applicable law requires consent, we will obtain it before using your information for purposes that require consent.

We will not add Etsy customers to marketing email or physical mailing lists, or use information obtained through an Etsy transaction for unsolicited marketing, without the appropriate consent.

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3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

We share personal information only where reasonably necessary to fulfill your order, operate our business, comply with the law, or protect our legal rights.

We may share relevant information with:

ETSY

We use Etsy to operate our shop, communicate with customers, receive orders, and process transactions. Etsy processes information under its own terms and Privacy Policy.

SHIPPING AND LOGISTICS PROVIDERS

We may provide your name, shipping address, telephone number, email address where required, and shipment information to postal services, couriers, customs agents, fulfillment providers, and other logistics partners necessary to deliver your order.

OUR FULFILLMENT OPERATIONS

Depending on the destination and product, orders may be prepared or shipped through our operations in Portugal, Ukraine, or the United States, including our warehouse in the United States.

Only information reasonably necessary to process and deliver the relevant order is used for these purposes.

PROFESSIONAL AND TECHNICAL SERVICE PROVIDERS

Where necessary, information may be shared with accountants, tax advisers, legal advisers, insurers, IT or security providers, and other service providers that assist us in operating our business.

LEGAL AND REGULATORY AUTHORITIES

We may disclose personal information where required by law, court order, tax or customs rules, or a lawful request from a competent authority.

BUSINESS TRANSFERS

If our business is sold, reorganized, merged, or transferred, personal information may be disclosed as part of that transaction where permitted by law and subject to appropriate safeguards.

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4. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Order, transaction, invoice, tax, and accounting records may be retained for the period required by applicable Portuguese and EU law.

Order communications, custom specifications, and artwork may be retained where reasonably necessary to:

• fulfill and support your order;
• assist with repeat orders where requested;
• resolve disputes, claims, or warranty issues;
• maintain necessary business records; or
• comply with legal obligations.

When there is no longer a valid reason to retain personal information, it will be deleted, anonymized, or otherwise securely disposed of where reasonably possible.

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5. INTERNATIONAL TRANSFERS

Our business is established in Portugal, but personal information connected with an order may be processed in other countries where necessary for production, fulfillment, shipping, technical services, or business operations.

This may include processing in Portugal, Ukraine, and the United States.

Where EU data protection law applies and personal information is transferred outside the European Economic Area, we take appropriate measures required by law to protect that information. Where necessary, these may include an adequacy decision, Standard Contractual Clauses approved by the European Commission, or another lawful transfer mechanism.

Etsy may also process personal information internationally in accordance with Etsy's own Privacy Policy.

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6. YOUR RIGHTS

If the GDPR applies to you, you may have the right to:

• access personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal information where legally permitted;
• request restriction of certain processing;
• object to certain processing based on legitimate interests;
• object at any time to direct marketing;
• receive certain information in a portable format;
• withdraw consent where processing is based on consent; and
• lodge a complaint with a competent data protection supervisory authority.

These rights are subject to applicable legal conditions and exceptions.

For example, we may be legally required to retain certain transaction or tax records even after receiving a deletion request.

To exercise a privacy right relating to information that we control, please contact us using the details below.

For information controlled by Etsy, including certain Etsy account, payment, advertising, cookie, or platform information, you should contact Etsy or use Etsy's privacy controls.

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7. UNITED STATES PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state of residence and whether the relevant law applies to our business, these rights may include the right to:

• request access to personal information;
• request correction;
• request deletion;
• obtain a portable copy of certain information;
• obtain information about how personal information is collected or disclosed;
• opt out of certain sales, sharing, targeted advertising, or profiling activities; and
• appeal certain decisions concerning privacy requests where applicable.

We do not sell Etsy customer personal information for monetary consideration.

We also do not use personal information received from Etsy customers for independent targeted advertising or unsolicited marketing without the permission required by Etsy's rules and applicable law.

If you wish to exercise a U.S. privacy right that applies to our processing, please contact us using the details below.

For privacy rights relating to information collected or controlled directly by Etsy, please use Etsy's privacy controls or contact Etsy.

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8. SECURITY

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

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9. CHILDREN'S PRIVACY

Our products and Etsy shop are intended for a general adult audience.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

If you believe personal information relating to a child has been provided to us unlawfully, please contact us.

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10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, Etsy services, or applicable legal requirements.

The date shown at the top indicates when the Policy was last updated.

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11. HOW TO CONTACT US

For purposes of EU data protection law, the data controller is:

SOZDAT UNIPESSOAL LDA
Business address:
R. Francisco Lyon de Castro 27
1B
2725-397 MEM MARTINS
Portugal

Email: stamps@sozdat.com

Tel.: +351914045569

You may also contact us through Etsy Messages.

If you are located in the European Economic Area and believe your personal information has been processed in violation of applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.

Our supervisory authority in Portugal is:

Comissão Nacional de Proteção de Dados (CNPD)

© SozDat, 2026.