LoopSoul

California, United States

468
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.7 (33)
5 months
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.7 (33)
468
sales
5 months
on Etsy
468
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.7 (33)
5 months
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.7 (33)
468
sales
5 months
on Etsy
468 Sales

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NC Shop LLC

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NC Shop LLC

Reviews

4.7 (33)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About LoopSoul

Sales 468
On Etsy since 2026

The Family We’re Becoming ❤️

Shop members

  • shop-member-photo
    Chau Nguyen

    Founder • Creative Director • Marketing, Designer

    Chau is the heart behind the brand. He develops product ideas, studies market trends, and shapes the creative direction of every collection. From planning marketing strategies to styling and photographing each piece, He ensures every design feels mea

  • shop-member-photo
    Emily Carter

    Designer

    Emily is our U.S.-based designer who transforms customer photos and ideas into clean, thoughtful embroidery designs. She focuses on balance, detail, and emotional expression, making sure every portrait and custom piece feels personal and timeless.

  • shop-member-photo
    Daniel Brooks

    Production & Partner Coordinator

    Daniel works closely with our trusted embroidery production partners to ensure smooth communication, consistent quality, and reliable fulfillment. He helps make sure every custom order is produced and delivered with care.

  • shop-member-photo
    Sophia Miller

    Customer Service

    Sophia supports our customers throughout their journey — from answering questions to guiding personalization details. She ensures each client feels heard, understood, and confident in their order.

Production partners

  • Custom Embroidery Production Partner (USA)

    Fort Worth, TX

    My production partner assists with professional embroidery and fulfillment within the United States. I create and review every design, and they help bring each custom piece to life with consistent quality and reliable shipping.

Shop policies

Last updated on 01 Mar, 2026

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

More information

Last updated on 01 Mar, 2026

Frequently asked questions

1. When will I receive my design proof?

You will receive your personalized design proof within 12–48 hours after placing your order. Please keep an eye on your Etsy messages.

2. How long does production take after approval?

Production begins after you approve the final design proof. Embroidery typically takes 12–48 hours before shipping.

3. Can I cancel my order?

Yes, you may cancel your order before the design proof is created.
If a cancellation is requested after the design proof has been completed, a $5 design fee will be retained to cover the custom artwork preparation.

4. Do you accept returns or exchanges?

Because all items are custom-made, we do not accept returns or exchanges.
However, if there is any issue with your order, please contact us — we are always happy to work with you to find the best possible solution.

5. How do I send my photo?

After placing your order, you can send your image directly through Etsy Messages.

To ensure the best embroidery results:
• Send a clear, high-resolution photo
• Make sure faces/details are not blurry
• Avoid screenshots when possible

If you’re unsure whether your image will work, message us before ordering — we’re happy to check it for you.

7. Can I request changes to my design?

Yes, revisions are available before final approval. For portrait-based designs (people, pets, cars), additional image changes may require a small design adjustment fee.

8. Are all designs custom?

Yes. Every piece is made specifically for you based on your personalization details. If you have a special request or idea, please contact us — we love creating meaningful custom pieces.

Seller details