BizCalcWorks

Privacy Policy

This Privacy Policy describes how and when I collect, use and share personal information when you purchase an item from BizCalcWorks, contact me, or otherwise use my services through Etsy.

1. Personal information I collect

To fulfil your order, I may receive certain information from Etsy, such as your name, email address, Etsy username, order details and any information you provide when contacting me.

For digital products, I do not require a shipping address unless Etsy provides it as part of the transaction.

I do not receive or store your full payment card information. Payments are processed by Etsy Payments.

2. Why I use your information

I rely on several legal bases to collect, use and share your information:

• To provide my services and fulfil our contract, for example to process your order, provide customer support and resolve problems.
• To comply with legal and tax obligations.
• For legitimate business interests, such as maintaining records, preventing fraud and improving customer service, provided those interests do not override your rights.
• Where required, with your consent.

I do not use Etsy customer information to send unsolicited marketing messages.

3. Sharing of personal information

I share personal information only where necessary:

• Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy's Seller Policy and Terms of Use.
• Legal and regulatory authorities: I may disclose information where required by law, regulation, legal process or government request.
• Professional advisers: Information may be shared with accountants, tax advisers or legal advisers where necessary to comply with legal obligations.

I do not sell or rent customer personal information.

4. Data retention

I retain personal information only for as long as necessary to provide my services and to comply with applicable legal, tax and accounting obligations.

Transaction records may therefore be retained for the statutory retention periods required under German law.

5. Transfers of personal information outside the EU/EEA

Etsy and some of its service providers may process personal information outside the European Economic Area. Such processing is governed by Etsy's own Privacy Policy and the safeguards described by Etsy.

I do not independently transfer customer data to third-party marketing databases or external mailing lists.

6. Your rights

If you reside in the EU/EEA, you may have rights regarding your personal information, including the right to:

• access your personal data;
• correct inaccurate personal data;
• request deletion of your personal data;
• restrict or object to certain processing;
• request data portability where applicable; and
• lodge a complaint with the competent data protection supervisory authority.

Please note that I may need to retain certain information where required by law.

7. Contact

For purposes of EU data protection law, I am the data controller for personal information I process in connection with my Etsy shop.

Shop: BizCalcWorks

For privacy-related questions or requests, please contact me through Etsy Messages.

This Privacy Policy does not apply to the practices of Etsy or other third parties that I do not own or control. Please refer to Etsy's Privacy Policy for information about Etsy's own data processing practices.