Our products make great gifts, we are happy to wrap your order as a gift and include a personal message on a gift card, at NO extra cost. We can even ship straight to your friend.
If you'd like the order sent straight to your friend for their birthday or Christmas, please use their shipping address when checking out, and include your special message, in the message box, so we know it is a gift.

Please email us as soon as you receive the incorrect order, and if an item is damaged please include a photo of the damage and we'll get it made right as soon as possible.

Orders will be shipped within 1-3 working days.

Delivery times vary on the postal system we advise:

UK Tracked 48 hour: 3-5 working days
UK Tracked 24 hour: 1-3 working days
Express: Special Delivery by 1pm (Next Working Day) order by 11am for same day dispatch

Europe: 1 - 6 weeks

Rest of World: 2 - 6 weeks

Orders are shipped from the United Kingdom.

UK Standard Shipping:
48 hour (2-5 days) Tracked with Royal Mail.

UK Upgrades:
For a quicker shipping please upgrade to 24 hour or Express: Next Day delivery by 1pm, during checkout.

Europe & Rest of World:
Standard International Shipping with Royal Mail is 2-6 weeks and does NOT include tracking.
Please upgrade during checkout for International Tracked/& or Signed.

UK - If your order hasn't arrived within 10 working days of dispatch, please contact us.

Europe - If your order hasn't arrived within 4 weeks of dispatch, please contact us.

Rest of World (inc United States) - If your order hasn't arrived within 4 weeks of dispatch, please contact us.

UK Orders only: Spend over £50 to receive FREE 48 hour (2-5 days) Tracked Shipping. It will automatically apply during checkout.