Maps usually are shipped from us within 2-4 business days (Monday to Friday). We are shipping it out from Lithuania (Europe Union). 2-4 business days time period is intended to produce an item.

Personalized orders take longer, because of the personalization process.

Our orders usually take between 4 and 7 business days to arrive once they are shipped via couriers. However, international shipments sometimes take longer to arrive due to a variety of reasons, including courier transfers, customs delays, or weather patterns.

We are not responsible for shipment delays as they are out of our control, but please reach out if you have problems with a parcel or you believe your item may be missing.

Orders shipped via post office (pin boxes and posters) take between 2-5 weeks to arrive.

All of the orders have a tracking number, hence it should be easy to track.

Please be advised that our shipping costs do not include any customs charges you may incur. These fees must be paid by you, the customer, and will typically be billed to you by the courier upon the package arriving in the country.

We ship from Lithuania (European Union) so custom charges will not be applied for costumers from all European Union countries.

If you are not 100% satisfied with your purchase, simply contact us within 30 days of receiving your order and sent it back. We will refund the full cost of the item minus shipping cost. We want you to be happy with your purchase and to ensure we are providing top quality products and top-notch service.

The buyer pays for the return shipping.

Personalized orders are non-refundable.

IMPORTANT. Your item must be in the same new condition as you received it.
Once the product is back, we will inspect it and return the full cost of item.

If you want to exchange the map contact us within 30 days of receiving your order and we will inform you about the next steps.

The buyer pays for the return shipping.
The seller pays for the shipment of the new item.

Personalized orders cannot be exchanged.

We replace all artwork that is lost by the shipping carrier or damaged during shipping. If your map was damaged, email us with photos as soon as possible to hello@tripmapworld.com or send us an Etsy message.

To make the hanging process as easy, fast, and simple as possible, we prepared you a short manual. By following the given steps, you’ll make sure that your map is hanging straight and steady. Instruction is here > https://tripmapworld.com/hanging-travel-map-on-a-wall-without-drilling/