All items under 20 kg are shipped trough the French Post Office c/w tracking & signature. Insurance is covered for the full item value. They require that you provide me with a phone number for the shipping document, please.

DAMAGES DURING SHIPMENT
I am not responsible for the carrier's handling of packages. If your item arrives damaged, I will do everything possible to get a claim accepted. It is important to inform me immediately and send photos of the damaged items and packaging. You need to make a claim at your local Post Office, too. The French Post Office will check on this, if no claim is made, they will not reimburse us.

Refund will be paid once insurance is collected.

We must work together on this.

Although they tend to be quite expensive here, I can also ship through Fed Ex, DHL, UPS or any international courrier. Please convo me for a quote.

I will do my best to help you with all details of shipping.

Please give me an accurate & secure shipping address. I can not be responsible for parcels not delivered due to a wrong address or unsecured letterbox. If items are stolen from the letterbox or damaged, RegardSurCour will not be responsible.

If items are returned to me, I will gladly deliver them back, but at the buyer's expense. If you do not collect your items from the Post Office, after a delivery notice issued by them, they may be returned to RegardSurCour in France. Return shipping and cancellation at buyer's expense.

For shipping damage please revert above.

Parcels can be DELAYED for any number of reasons over which we have no control, such as Postal strikes, serious weather conditions, Bank Holidays.

LOST ITEMS : If a parcel is deemed lost, there will be an initial Post Office investigation. If you are in the States, Canada, Australia for example, although it is generally quicker, it could take up to 3 months before the Post Office issue a refund. I will make a claim here in France.

I will be happy to reimburse the item and initial shipping costs once the refund has been accepted and issued by the Post Office.

My items are vintage. Most of them have been used and may show some signs of age or wear. I do my best to describe any flaw or imperfection and show them in the photos.
If you have any question regarding the items, please ASK BEFORE ORDERING, I will be glad to give you the requested information.

ITEM RETURNS :
For any INTERNATIONAL shipping, please make the following mention on the parcel "returned goods". If for any reason, I have to pay duties on a returned parcel, the amount will be deducted from the reimbursement.

Please return items in the original condition and packaging. As soon as receive the items, I will make a full refund, less the initial shipping costs.

You remain liable for any additional customs duties.

Your satisfaction is my top priority !

I take as much care about my clients as humanly possible. I will try my best.

If in any event you are not 100 % happy with an article, please do not post negative feedback. Your feedback is very important to me and my goal is for you to be delighted with your little treasures.

In any event of even a slight disappointment, please contact me directly. I'll do everything I can to make sure you are happy. If we work together in a polite manner, we will make great things happen. :))