Returns:
We accept returns. To initiate a return, the buyer must inform us within 14 days of receiving the item that they wish to return it. They will then have 14 days to post the item back to us. The buyer is responsible for the shipping costs associated with returning the item. The item must be returned in mint condition, unused, in its original packaging, and with all original accessories, including labels. Once we receive the item, we will inspect it. If there are no issues, we will issue a full refund minus the original shipping cost. If the item is damaged upon return, we cannot issue a refund. We strongly advise using a shipping courier that provides parcel insurance. If the item is damaged during transit, the buyer must file an insurance claim with the courier directly.

Damaged Items:
If the item arrives damaged to the buyer, they must inform us within 7 days of receiving it. The buyer must provide clear pictures of both the damaged item and its packaging. We will then either issue a full refund or offer a replacement, depending on the buyer's preference and our available stock. The damaged item must be shipped back to us, and we will provide a pre-paid shipping label for return.

Exchanges:
We do not offer exchanges. If the buyer wishes to exchange an item, they must follow the returns policy outlined above and purchase the desired item separately.

Custom Orders:
We do offer custom orders, and we welcome inquiries from customers who require something specific. Please get in touch with us to discuss your custom requirements. It's important to note that we do not accept returns for custom orders due to their personalized nature. Additionally, custom orders may have slight variations from the initial discussions with the buyer; however, we will make every effort to create the item as accurately as possible. If the buyer encounters any issues or concerns with their custom order, we encourage them to contact us so that we can address them promptly and ensure their satisfaction.