Please expect the completion of your order after payment has been received with a delivery time of 1-2 working days plus the duration of an insured shipping via DHL package.

Of course! For particularly urgent occasions, we can offer you our express processing. This includes production within one working day and dispatch by DHL Express on the same day, provided that your order reaches us by 2 p.m. at the latest. Further information and costs for this service can be found directly in the order processing.

First, choose your personal watch in our watch shop. With your order you can simply send us the photo or the motif and leave a comment on how you would like the design to be implemented. We will do the rest for you and inform you all next steps!

The better the quality of your uploaded photo, the better the print will be. For a photo motif, your uploaded file should have a resolution of at least 300dpi. If you have any doubts about whether the file is suitable for printing, we recommend that you contact us.

Our watches are also ideal for family celebrations, clubs and companies in larger editions. If you are interested, please contact our service team. We sure will offer you discounts for larger editions.

On request, we can also send your personalized watch abroad. The costs for shipping abroad by DHL package are displayed in the order processing and can vary from country to country. You can find a list of the countries to which we can ship on our website, or just ask us :)

Memories watches are subjected to strict quality tests that go beyond European and international standards, especially with regard to the EN1811: 2011 standard for the release of nickel. However, since all metals and alloys also contain a minimal amount of nickel, if you have a strong nickel allergy, you should buy a watch made of surgical stainless steel, titanium or precious metal.